{"product_id":"ecoflow-delta-2-max-uk-portable-power-station-efdelta2max-uk","title":"EcoFlow Delta 2 Max UK Portable Power Station - EFDELTA2MAX-UK","description":"\u003c!-- more --\u003e\n\u003cul class=\"tabs\"\u003e\n\u003cli class=\"active\"\u003eDescription\u003c\/li\u003e\n\u003cli\u003eSpecifications\u003c\/li\u003e\n\u003cli\u003eWarranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"tabs-content\"\u003e\n\u003cli class=\"active\" style=\"text-align: center;\"\u003e\n\u003ch2 style=\"text-align: center;\"\u003eEcoFlow EFDELTA2MAX-UK Delta 2 Max UK\u003cbr\u003e\n\u003c\/h2\u003e\n\u003cdiv style=\"text-align: center;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0581\/5556\/5242\/files\/EFDELTA2MAX-UK_936a938f-38e2-4ff6-9880-20ce225d96f8_600x600.webp?v=1722263138\" alt=\"EFDELTA2MAX-UK\" style=\"margin-bottom: 16px; float: none;\"\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: center;\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cstrong\u003ePower Every Day for 10 Years DELTA 2 Max\u003c\/strong\u003e\u003cbr\u003e \n\u003cdiv style=\"text-align: center;\"\u003e\u003cimg style=\"margin-bottom: 16px; float: none;\" alt=\"EFDELTA2MAX-UK\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0581\/5556\/5242\/files\/ecoflow_c45ff212-945c-45db-844c-714c90f586b9.png?v=1722262744\"\u003e\u003c\/div\u003e\n\u003cbr\u003e\u003cstrong\u003e10-year long-lasting LFP battery\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003eDurable, Safe, Lightweight\u003c\/strong\u003e\u003cbr\u003eWith its upgraded LFP battery chemistry, DELTA 2 Max has a lifespan of 3000 complete cycles until it reduces to 80% capacity. You'll get pretty much 10 years of power, even if you use it every day. That's 6× longer than other power stations with a similar capacity and output.\u003cbr\u003e \n\u003cdiv style=\"text-align: center;\"\u003e\u003cimg style=\"margin-bottom: 16px; float: none;\" alt=\"EFDELTA2MAX-UK\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0581\/5556\/5242\/files\/10_year.webp?v=1722262751\"\u003e\u003c\/div\u003e\n\u003cbr\u003e\u003cstrong\u003eLFP Battery Chemistry\u003c\/strong\u003e\u003cbr\u003eThat's 6× longer than other power stations with a similar capacity and output.\u003cbr\u003e \n\u003cdiv style=\"text-align: center;\"\u003e\u003cimg style=\"margin-bottom: 16px; float: none;\" alt=\"EFDELTA2MAX-UK\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0581\/5556\/5242\/files\/lfp.webp?v=1722262715\"\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: center;\"\u003e\u003cimg style=\"margin-bottom: 16px; float: none;\" alt=\"EFDELTA2MAX-UK\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0581\/5556\/5242\/files\/lfp.png?v=1722262876\"\u003e\u003c\/div\u003e\n\u003cbr\u003e\u003cstrong\u003eAdvanced BMS Protection\u003c\/strong\u003e\u003cbr\u003eA built-in battery management system regulates vitals, including voltage, current, and temperature, keeping DELTA 2 Max safe, secure, and built to stand the test of time.\u003cbr\u003e \n\u003cdiv style=\"text-align: center;\"\u003e\u003cimg style=\"margin-bottom: 16px; float: none;\" alt=\"EFDELTA2MAX-UK\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0581\/5556\/5242\/files\/advanced.webp?v=1722262717\"\u003e\u003c\/div\u003e\n\u003cbr\u003e\u003cstrong\u003eProtective Layers Inside and Out\u003c\/strong\u003e\u003cbr\u003eWith LFP cells, DELTA 2 Max is safe, durable, and highly efficient, even in warm temperatures.\u003cbr\u003eA rubber anti-slip base and a fire-resistant casing offer multiple layers of protection.\u003cbr\u003e \u003cbr\u003e\u003cstrong\u003eRobust Design\u003c\/strong\u003e\u003cbr\u003eMade with a sturdy one-piece design, DELTA 2 Max is designed for the rough and tumble of portability. Each port is reinforced, protecting them against wear and tear.\u003cbr\u003e\n\u003cdiv style=\"text-align: center;\"\u003e\u003cimg style=\"margin-bottom: 16px; float: none;\" alt=\"EFDELTA2MAX-UK\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0581\/5556\/5242\/files\/robusti.webp?v=1722262713\"\u003e\u003c\/div\u003e\n \u003cbr\u003e\u003cstrong\u003eUpgraded Tech, Lighter Weight\u003c\/strong\u003e\u003cbr\u003eEven with its upgraded LFP battery, DELTA 2 Max is still 30% lighter than similar 2kWh LFP power stations on the market.\u003cbr\u003e \u003cbr\u003e\u003cstrong\u003eFuel Up 80% in Only 43 Mins\u003c\/strong\u003e\u003cbr\u003eThe world's fastest 43 minute AC+solar recharge\u003cbr\u003eWith DELTA 2 Max's upgraded tech, combine up to 1000W solar input with AC for world-leading charging speeds. In only 43 min get an 80% charge. Or stick with AC for an 80% charge in a speedy 53 mins.\u003cbr\u003e\n\u003cdiv style=\"text-align: center;\"\u003e\u003cimg style=\"margin-bottom: 16px; float: none;\" alt=\"EFDELTA2MAX-UK\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0581\/5556\/5242\/files\/fuel.webp?v=1722262749\"\u003e\u003c\/div\u003e\n \u003cbr\u003e\u003cstrong\u003eDual Solar Input System with Independent MPPT Technology\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003eMaximize solar generation by harnessing multiple PV sources\u003c\/strong\u003e\u003cbr\u003eMaximize the potential of solar energy by simultaneously utilizing multiple photovoltaic (PV) sources with our innovative dual solar input design, each with its independent Maximum Power Point Tracking (MPPT) technology. Enjoy a seamless integration of solar power into your home or business whether you have multiple solar panels or a combination of rooftop and ground-mounted installations, making the most of every ray of sunshine.\u003cbr\u003e \n\u003cdiv style=\"text-align: center;\"\u003e\u003cimg style=\"margin-bottom: 16px; float: none;\" alt=\"EFDELTA2MAX-UK\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0581\/5556\/5242\/files\/maxxim.webp?v=1722262725\"\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: center;\"\u003e\u003cimg style=\"margin-bottom: 16px; float: none;\" alt=\"EFDELTA2MAX-UK\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0581\/5556\/5242\/files\/maxim.png?v=1722262710\"\u003e\u003c\/div\u003e\n\u003cbr\u003e\u003cstrong\u003eRun 99% of Appliances with X-Boost.\u003c\/strong\u003e\u003cbr\u003ePower pretty much anything with up to 3100W output.\u003cbr\u003eDELTA 2 Max powers almost all the devices you need with a large 2400W AC output. Plus, with X-Boost proprietary technology, run appliances with an output of up to 3100W. Compared with other power stations, DELTA 2 Max can power more devices, while still preventing overloading and overheating.\u003cbr\u003e \n\u003cdiv style=\"text-align: center;\"\u003e\u003cimg style=\"margin-bottom: 16px; float: none;\" alt=\"EFDELTA2MAX-UK\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0581\/5556\/5242\/files\/run.webp?v=1722262735\"\u003e\u003c\/div\u003e\n\u003cbr\u003e\u003cstrong\u003eNot Only for Off-grid Use\u003c\/strong\u003e\u003cbr\u003eCompatible with the EcoFlow PowerStream Balcony Solar System\u003cbr\u003eYou can turn your DELTA 2 Max into a Balcony Solar System at minimal cost. With the grid-tied inverter, PowerStream microinverter, connect to your DELTA 2 Max and plug into an AC wall outlet in minutes to achieve a grid-tied connection for a whole-home power supply. Works with up to 1000W solar input, removing energy waste and reducing energy bills.\u003cbr\u003eMaximizing your portable power station's usage frequency.\u003cbr\u003eThe most convenient solution for daily home use.\u003cbr\u003ePlug-and-play Balcony Solar System.\u003cbr\u003ePower Smart and Save Smart with APP and Smart Plug.\u003cbr\u003e \n\u003cdiv style=\"text-align: center;\"\u003e\u003cimg style=\"margin-bottom: 16px; float: none;\" alt=\"EFDELTA2MAX-UK\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0581\/5556\/5242\/files\/compatibel.webp?v=1722262717\"\u003e\u003c\/div\u003e\n\u003cbr\u003e\u003cstrong\u003e2048Wh Capacity\u003c\/strong\u003e\u003cbr\u003ePower for the entire family.\u003cbr\u003e \u003cbr\u003e\u003cstrong\u003eTripple the Power\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003eExpandable up to 6kWh\u003c\/strong\u003e\u003cbr\u003eTake DELTA 2 Max with you anywhere as a solo unit or connect it with two Extra Batteries for up to 6kWh of home backup.\u003cbr\u003e\u003cstrong\u003e2048Wh                                       4096Wh                                     6144Wh\u003c\/strong\u003e\u003cbr\u003e                DELTA 2 Max           DELTA 2 Max + 1 × Extra Battery     DELTA 2 Max + 2 × Extra Battery\u003cbr\u003e\n\u003cdiv style=\"text-align: center;\"\u003e\u003cimg style=\"margin-bottom: 16px; float: none;\" alt=\"EFDELTA2MAX-UK\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0581\/5556\/5242\/files\/expandable.webp?v=1722262708\"\u003e\u003c\/div\u003e\n\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eAttribute\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eCapacity\u003c\/td\u003e\n\u003ctd\u003e2048 Wh\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eExtra Battery\u003c\/td\u003e\n\u003ctd\u003eSupports up to two DELTA 2 Max Smart Extra Batteries \/ DELTA Max Smart Extra Battery\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAC Output\u003c\/td\u003e\n\u003ctd\u003e4 outlets, 2400W total (Surge 4800W)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMax Device(s) Power (with X-Boost)\u003c\/td\u003e\n\u003ctd\u003eX-Boost 3100W\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eUSB-A Output\u003c\/td\u003e\n\u003ctd\u003e2 ports, 5V, 2.4A, 12W Max per port\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eUSB-A Fast Charge\u003c\/td\u003e\n\u003ctd\u003e2 ports, 5V, 2.4A \/ 9V, 2A \/ 12V, 1.5A, 18W Max\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eUSB-C Output\u003c\/td\u003e\n\u003ctd\u003e2 ports, 5\/9\/12\/15\/20V, 5A, 100W Max per port\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCar Power Output\u003c\/td\u003e\n\u003ctd\u003e1 port, 12.6V, 10A, 126W Max\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDC5521 Output\u003c\/td\u003e\n\u003ctd\u003e2 ports, 12.6V, 3A, 38W Max per port\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAC Charging\u003c\/td\u003e\n\u003ctd\u003eX-stream Fast Charge 2300W, 10A\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAC Input Voltage\u003c\/td\u003e\n\u003ctd\u003e220- 240 V~ max. 10A 50\/60 Hz\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSolar Charging\u003c\/td\u003e\n\u003ctd\u003e11-60V 15A, single port 500W; dual port 1,000W\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCar Charging\u003c\/td\u003e\n\u003ctd\u003eSupport 12V\/24V battery, 8A\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBattery Chemistry\u003c\/td\u003e\n\u003ctd\u003eLFP (LiFePO4 battery)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCycle Life\u003c\/td\u003e\n\u003ctd\u003e3000 cycles to 80+% capacity\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eConnectivity\u003c\/td\u003e\n\u003ctd\u003eWi-Fi \u0026amp; Bluetooth\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDimensions\u003c\/td\u003e\n\u003ctd\u003e497 × 242 × 305 mm \/19.6 × 9.5 × 12 in\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eNet weight (lbs)\u003c\/td\u003e\n\u003ctd\u003e50 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eNet weight (kg)\u003c\/td\u003e\n\u003ctd\u003e23 kg\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003ch3\u003e\u003cstrong\u003e1. Warranty\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003e1.1 Warranty Registration\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eRegister your warranty at\u003cspan\u003e\u003ca href=\"https:\/\/www.ecoflow.com\/uk\/support\/warranty\" aria-describedby=\"a11y-new-window-external-message\" rel=\"null noopener\" target=\"_blank\"\u003e https:\/\/www.ecoflow.com\/uk\/support\/warranty\u003c\/a\u003e\u003ca href=\"https:\/\/www.ecoflow.com\/eu\/support\/warranty\" aria-describedby=\"a11y-new-window-external-message\" rel=\"null noopener\" target=\"_blank\"\u003e.\u003cbr\u003e\u003c\/a\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cbr\u003e\u003cem\u003e*\u003cspan\u003e \u003c\/span\u003e\u003c\/em\u003e\u003c\/strong\u003e\u003cem\u003e\u003cspan\u003eCables\/Chargers\/Adapters \u003c\/span\u003e\u003c\/em\u003e\u003cem\u003e\u003cspan data-eleid=\"3-0\" class=\"text-only\"\u003edo not support warranty registration. If there are any quality issues with these products, please directly contact our after-sales team via\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003c\/em\u003e\u003ca data-eleid=\"3-1\" href=\"mailto:support.eu@ecoflow.com\" class=\"link rich-text-anchor __anchor-intercept-flag__\" aria-describedby=\"a11y-new-window-external-message\" rel=\"null noopener\" target=\"_blank\"\u003esupport.eu@ecoflow.com\u003c\/a\u003e\u003cem\u003e\u003cspan data-eleid=\"3-2\" class=\"text-only\"\u003e.\u003c\/span\u003e\u003c\/em\u003e\u003cstrong\u003e\u003cbr\u003e\u003cbr\u003e1.2 Warranty Timeline\u003c\/strong\u003e\u003c\/p\u003e\n\u003cdiv class=\"scrollable-wrapper\"\u003e\n\u003ctable border=\"1\" dir=\"ltr\" cellpadding=\"0\" cellspacing=\"0\" xmlns=\"http:\/\/www.w3.org\/1999\/xhtml\"\u003e\n\u003ccolgroup\u003e \u003ccol width=\"228\"\u003e \u003ccol width=\"228\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'Item'}\"\u003e\n\u003cdiv\u003eItem\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'Warranty Period (refer to months, unless specified)'}\"\u003e\n\u003cdiv\u003eWarranty Period (refer to months, unless specified)\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'DELTA Max (1600\/2000) \\n DELTA Max Smart Extra Battery'}\"\u003eRIVER 2\u003cbr\u003eRIVER 2 Max\u003cbr\u003eRIVER 2 Pro\u003c\/td\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'24+12 (Registration for warranty extension)'}\"\u003e\u003cspan\u003e5 years\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'DELTA Max (1600\/2000) \\n DELTA Max Smart Extra Battery'}\"\u003eDELTA 2\u003cbr\u003eDELTA 2 Max\u003cbr\u003eDELTA 2 Extra Battery\u003cbr\u003eDELTA 2 Max Extra Battery\u003c\/td\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'24+12 (Registration for warranty extension)'}\"\u003e\u003cspan\u003e5 years\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'DELTA Max (1600\/2000) \\n DELTA Max Smart Extra Battery'}\"\u003e\n\u003cdiv\u003eDELTA Max (1600\/2000)\u003c\/div\u003e\n\u003cdiv\u003eDELTA Max Smart Extra Battery\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'24+12 (Registration for warranty extension)'}\"\u003e\n\u003cdiv\u003e24+12 (Registration for warranty extension)\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'DELTA Pro \\n DELTA Pro Smart Extra Battery'}\"\u003e\n\u003cdiv\u003eDELTA Pro\u003c\/div\u003e\n\u003cdiv\u003eDELTA Pro Smart Extra Battery\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'36+24 (Registration for warranty extension)'}\"\u003e\n\u003cdiv\u003e36+24 (Registration for warranty extension)\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'RIVER mini\\n RIVER\\n RIVER Max\\n RIVER Pro\\n RIVER Extra Battery\\n RIVER Pro Extra Battery\\n DELTA mini\\n DELTA'}\"\u003e\n\u003cdiv\u003eRIVER mini\u003c\/div\u003e\n\u003cdiv\u003eRIVER\u003c\/div\u003e\n\u003cdiv\u003eRIVER Max\u003c\/div\u003e\n\u003cdiv\u003eRIVER Pro\u003c\/div\u003e\n\u003cdiv\u003eRIVER Extra Battery\u003c\/div\u003e\n\u003cdiv\u003eRIVER Pro Extra Battery\u003c\/div\u003e\n\u003cdiv\u003eDELTA mini\u003c\/div\u003e\n\u003cdiv\u003eDELTA\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd data-sheets-value=\"{'1':3,'3':24}\"\u003e\n\u003cdiv\u003e24 \n\u003cdiv data-docx-has-block-data=\"false\" data-page-id=\"N0FjdCyuBo8T8dx8voAcz2PPnge\"\u003e\n\u003cdiv class=\"old-record-id-doxcnjVXOcaTQUq6LxEveiLjglg\"\u003e\u003cspan\u003e(36 months for Spanish customer)\u003c\/span\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cspan class=\"lark-record-clipboard\" data-lark-record-format=\"docx\/text\" data-lark-record-data=\"{'rootId':'N0FjdCyuBo8T8dx8voAcz2PPnge','text':{'initialAttributedTexts':{'text':{'0':'(36 months for Spanish customer)'},'attribs':{'0':'*1*0+w'}},'apool':{'numToAttrib':{'0':['textHighlight','rgb(31,35,41)'],'1':['author','7152079967891537921']},'nextNum':2}},'type':'text','referenceRecordMap':{},'extra':{'mention_page_title':{},'external_mention_url':{}},'isKeepQuoteContainer':false,'isFromCode':false,'selection':[{'id':412,'type':'text','selection':{'start':10,'end':42},'recordId':'doxcnjVXOcaTQUq6LxEveiLjglg'}],'isCut':false}\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'400W\\n 220W\\n 160W\\n 110W\\n 85W'}\"\u003e\n\u003cdiv\u003e400W Solar Panel\u003c\/div\u003e\n\u003cdiv\u003e220W \u003cspan\u003eSolar Panel\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e160W \u003cspan\u003eSolar Panel\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e110W \u003cspan\u003eSolar Panel\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e60W \u003cspan\u003eSolar Panel\u003c\/span\u003e\n\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd data-sheets-value=\"{'1':3,'3':12}\"\u003e\n\u003cdiv\u003e24\n\u003cdiv data-docx-has-block-data=\"false\" data-page-id=\"N0FjdCyuBo8T8dx8voAcz2PPnge\"\u003e\n\u003cdiv class=\"old-record-id-doxcnjVXOcaTQUq6LxEveiLjglg\"\u003e\u003cspan\u003e(36 months for Spanish customer)\u003c\/span\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cspan class=\"lark-record-clipboard\" data-lark-record-format=\"docx\/text\" data-lark-record-data=\"{'rootId':'N0FjdCyuBo8T8dx8voAcz2PPnge','text':{'initialAttributedTexts':{'text':{'0':'(36 months for Spanish customer)'},'attribs':{'0':'*1*0+w'}},'apool':{'numToAttrib':{'0':['textHighlight','rgb(31,35,41)'],'1':['author','7152079967891537921']},'nextNum':2}},'type':'text','referenceRecordMap':{},'extra':{'mention_page_title':{},'external_mention_url':{}},'isKeepQuoteContainer':false,'isFromCode':false,'selection':[{'id':412,'type':'text','selection':{'start':10,'end':42},'recordId':'doxcnjVXOcaTQUq6LxEveiLjglg'}],'isCut':false}\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'400W Rigid Solar Panel'}\"\u003e\n\u003cdiv\u003e400W Rigid Solar Panel\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'10 years'}\"\u003e\n\u003cdiv\u003e10 years\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'100W Rigid Solar Panel'}\"\u003e\n\u003cdiv\u003e100W Rigid Solar Panel\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd data-sheets-value=\"{'1':3,'3':60}\"\u003e\n\u003cdiv\u003e5 years\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'100W Flexible Solar Panel'}\"\u003e\n\u003cdiv\u003e100W Flexible Solar Panel\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd data-sheets-value=\"{'1':3,'3':36}\"\u003e\n\u003cdiv\u003e36\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'Accessories'}\"\u003e\n\u003cdiv\u003eCables\/Chargers\/Adapters (inside the package\/sold separately)\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd data-sheets-value=\"{'1':3,'3':12}\"\u003e\n\u003cdiv\u003e24\n\u003cdiv data-docx-has-block-data=\"false\" data-page-id=\"N0FjdCyuBo8T8dx8voAcz2PPnge\"\u003e\n\u003cdiv class=\"old-record-id-doxcnjVXOcaTQUq6LxEveiLjglg\"\u003e\u003cspan\u003e(36 months for Spanish customer)\u003c\/span\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cspan class=\"lark-record-clipboard\" data-lark-record-format=\"docx\/text\" data-lark-record-data=\"{'rootId':'N0FjdCyuBo8T8dx8voAcz2PPnge','text':{'initialAttributedTexts':{'text':{'0':'(36 months for Spanish customer)'},'attribs':{'0':'*1*0+w'}},'apool':{'numToAttrib':{'0':['textHighlight','rgb(31,35,41)'],'1':['author','7152079967891537921']},'nextNum':2}},'type':'text','referenceRecordMap':{},'extra':{'mention_page_title':{},'external_mention_url':{}},'isKeepQuoteContainer':false,'isFromCode':false,'selection':[{'id':412,'type':'text','selection':{'start':10,'end':42},'recordId':'doxcnjVXOcaTQUq6LxEveiLjglg'}],'isCut':false}\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'Smart Generator'}\"\u003e\n\u003cdiv\u003eSmart Generator\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv data-docx-has-block-data=\"false\" data-page-id=\"N0FjdCyuBo8T8dx8voAcz2PPnge\"\u003e\n\u003cdiv class=\"ace-line ace-line old-record-id-doxcnEDfYHrey8jcAMcCkZrBLJh\"\u003e\n\u003cspan\u003eDual Fuel \u003c\/span\u003e\u003cspan\u003eSmart Generator\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cspan class=\"lark-record-clipboard\" data-lark-record-format=\"docx\/text\" data-lark-record-data=\"{'rootId':'N0FjdCyuBo8T8dx8voAcz2PPnge','text':{'initialAttributedTexts':{'text':{'0':'Dual Fuel Smart Generator '},'attribs':{'0':'*1*0+q'}},'apool':{'numToAttrib':{'0':['textHighlight','rgb(31,35,41)'],'1':['author','7152079967891537921']},'nextNum':2}},'type':'text','referenceRecordMap':{},'extra':{'mention_page_title':{},'external_mention_url':{}},'isKeepQuoteContainer':false,'isFromCode':false,'selection':[{'id':386,'type':'text','selection':{'start':0,'end':26},'recordId':'doxcnEDfYHrey8jcAMcCkZrBLJh'}],'isCut':false}\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd data-sheets-value=\"{'1':3,'3':12}\"\u003e\n\u003cdiv\u003e24\n\u003cdiv data-docx-has-block-data=\"false\" data-page-id=\"N0FjdCyuBo8T8dx8voAcz2PPnge\"\u003e\n\u003cdiv class=\"old-record-id-doxcnjVXOcaTQUq6LxEveiLjglg\"\u003e\u003cspan\u003e(36 months for Spanish customer)\u003c\/span\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cspan class=\"lark-record-clipboard\" data-lark-record-format=\"docx\/text\" data-lark-record-data=\"{'rootId':'N0FjdCyuBo8T8dx8voAcz2PPnge','text':{'initialAttributedTexts':{'text':{'0':'(36 months for Spanish customer)'},'attribs':{'0':'*1*0+w'}},'apool':{'numToAttrib':{'0':['textHighlight','rgb(31,35,41)'],'1':['author','7152079967891537921']},'nextNum':2}},'type':'text','referenceRecordMap':{},'extra':{'mention_page_title':{},'external_mention_url':{}},'isKeepQuoteContainer':false,'isFromCode':false,'selection':[{'id':412,'type':'text','selection':{'start':10,'end':42},'recordId':'doxcnjVXOcaTQUq6LxEveiLjglg'}],'isCut':false}\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'Smart Generator'}\"\u003eSolar Tracker\u003c\/td\u003e\n\u003ctd data-sheets-value=\"{'1':3,'3':12}\"\u003e24\n\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv data-docx-has-block-data=\"false\" data-page-id=\"N0FjdCyuBo8T8dx8voAcz2PPnge\"\u003e\n\u003cdiv class=\"old-record-id-doxcnjVXOcaTQUq6LxEveiLjglg\"\u003e\u003cspan\u003e(36 months for Spanish customer)\u003c\/span\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cspan class=\"lark-record-clipboard\" data-lark-record-format=\"docx\/text\" data-lark-record-data=\"{'rootId':'N0FjdCyuBo8T8dx8voAcz2PPnge','text':{'initialAttributedTexts':{'text':{'0':'(36 months for Spanish customer)'},'attribs':{'0':'*1*0+w'}},'apool':{'numToAttrib':{'0':['textHighlight','rgb(31,35,41)'],'1':['author','7152079967891537921']},'nextNum':2}},'type':'text','referenceRecordMap':{},'extra':{'mention_page_title':{},'external_mention_url':{}},'isKeepQuoteContainer':false,'isFromCode':false,'selection':[{'id':412,'type':'text','selection':{'start':10,'end':42},'recordId':'doxcnjVXOcaTQUq6LxEveiLjglg'}],'isCut':false}\"\u003e\u003c\/span\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'Smart Generator'}\"\u003eSmart Home Panel\u003c\/td\u003e\n\u003ctd data-sheets-value=\"{'1':3,'3':12}\"\u003e5 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'Smart Generator'}\"\u003eSmart Home Panel Relay Module (13A and 16A)\u003c\/td\u003e\n\u003ctd data-sheets-value=\"{'1':3,'3':12}\"\u003e\n\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv data-docx-has-block-data=\"false\" data-page-id=\"N0FjdCyuBo8T8dx8voAcz2PPnge\"\u003e\n\u003cdiv class=\"old-record-id-doxcnjVXOcaTQUq6LxEveiLjglg\"\u003e\u003cspan\u003e24\u003cbr\u003e(36 months for Spanish customer)\u003c\/span\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cspan class=\"lark-record-clipboard\" data-lark-record-format=\"docx\/text\" data-lark-record-data=\"{'rootId':'N0FjdCyuBo8T8dx8voAcz2PPnge','text':{'initialAttributedTexts':{'text':{'0':'(36 months for Spanish customer)'},'attribs':{'0':'*1*0+w'}},'apool':{'numToAttrib':{'0':['textHighlight','rgb(31,35,41)'],'1':['author','7152079967891537921']},'nextNum':2}},'type':'text','referenceRecordMap':{},'extra':{'mention_page_title':{},'external_mention_url':{}},'isKeepQuoteContainer':false,'isFromCode':false,'selection':[{'id':412,'type':'text','selection':{'start':10,'end':42},'recordId':'doxcnjVXOcaTQUq6LxEveiLjglg'}],'isCut':false}\"\u003e\u003c\/span\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'Power Hub\\n Power Kits Console\\n 2kWh\/5kWh LFP Battery'}\"\u003e\n\u003cdiv\u003ePower Hub\u003c\/div\u003e\n\u003cdiv\u003ePower Kits Console\u003c\/div\u003e\n\u003cdiv\u003eAC\/DC Smart Distribution Panel\u003c\/div\u003e\n\u003cdiv\u003e2kWh\/5kWh LFP Battery\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'5 years'}\"\u003e\n\u003cdiv\u003e5 years\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'Power Hub\\n Power Kits Console\\n 2kWh\/5kWh LFP Battery'}\"\u003eBLADE\u003c\/td\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'5 years'}\"\u003e\n\u003cdiv data-line=\"true\" data-line-index=\"0\" data-zone-id=\"0\"\u003e\u003cspan\u003e36+12 (Registration for warranty extension)\u003c\/span\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'Power Hub\\n Power Kits Console\\n 2kWh\/5kWh LFP Battery'}\"\u003e\n\u003cdiv data-line=\"true\" data-line-index=\"0\" data-zone-id=\"0\"\u003e\u003cspan\u003eBLADE Lawn Sweeper Kit\u003c\/span\u003e\u003c\/div\u003e\n\u003cdiv data-line=\"true\" data-line-index=\"0\" data-zone-id=\"0\"\u003e\u003cspan\u003eBLADE Smart Extra Battery\u003c\/span\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'5 years'}\"\u003e\n\u003cdiv data-line=\"true\" data-line-index=\"0\" data-zone-id=\"0\"\u003e\u003cspan\u003e36\u003c\/span\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'Power Hub\\n Power Kits Console\\n 2kWh\/5kWh LFP Battery'}\"\u003e\n\u003cdiv data-line=\"true\" data-line-index=\"0\" data-zone-id=\"0\"\u003e\u003cspan\u003eGLACIER\u003c\/span\u003e\u003c\/div\u003e\n\u003cdiv data-line=\"true\" data-line-index=\"0\" data-zone-id=\"0\"\u003e\u003cspan\u003eGLACIER Plug-in Battery\u003c\/span\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'5 years'}\"\u003e\n\u003cdiv data-line=\"true\" data-line-index=\"0\" data-zone-id=\"0\"\u003e\u003cspan\u003e24\u003c\/span\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'Power Hub\\n Power Kits Console\\n 2kWh\/5kWh LFP Battery'}\"\u003e\n\u003cdiv data-line=\"true\" data-line-index=\"0\" data-zone-id=\"0\"\u003e\n\u003cdiv data-line=\"true\" data-line-index=\"0\" data-zone-id=\"0\"\u003eWAVE 2\u003cbr\u003eWAVE 2 Add-on Battery\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'5 years'}\"\u003e\n\u003cdiv data-line=\"true\" data-line-index=\"0\" data-zone-id=\"0\"\u003e\n\u003cspan\u003e\u003c\/span\u003e24\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'Power Hub\\n Power Kits Console\\n 2kWh\/5kWh LFP Battery'}\"\u003ePowerStream Microinverter\u003c\/td\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'5 years'}\"\u003e10 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'Power Hub\\n Power Kits Console\\n 2kWh\/5kWh LFP Battery'}\"\u003eSmart Plug\u003c\/td\u003e\n\u003ctd data-sheets-value=\"{'1':2,'2':'5 years'}\"\u003e24\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp\u003e\u003cbr\u003e* For Kickstarter backers, please refer to the special warranty policy of the campaign or contact\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e\u003ca href=\"mailto:support.eu@ecoflow.com\" aria-describedby=\"a11y-new-window-external-message\" rel=\"null noopener\" target=\"_blank\"\u003esupport.eu@ecoflow.com\u003c\/a\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch4\u003e\u003cstrong\u003e1.3 Warranty extension \u003c\/strong\u003e\u003c\/h4\u003e\n\u003cp\u003eYou can extend the warranty for products purchased between January 1, 2022, and August 31, 2022, by registering on the official website on or before October 15, 2022. \u003c\/p\u003e\n\u003cp\u003eWarranty cannot be extended for products purchased before January 1, 2022.\u003c\/p\u003e\n\u003cp\u003eCustomers who have purchased products\u003cspan\u003e \u003c\/span\u003eon or after September 1, 2022\u003cspan\u003e \u003c\/span\u003ewill enjoy the warranty period (with warranty extension) listed in the table above. Customers are advised to complete registration as early as possible.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e1.4 Exclusions and Limitations\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003eThis warranty does not apply:\u003c\/strong\u003e\u003cbr\u003eNon-quality related issues;\u003cbr\u003ePurchases without valid proof of purchase; \u003cbr\u003eItems that have been refunded; \u003cbr\u003eItems that have expired their warranty period; \u003cbr\u003eAny defects or damages caused by misuse of products, unauthorized modification, disassembly, or operation not in accordance with the official instructions or manuals; \u003cbr\u003eAny defects or damages caused by exposure to excessive heat, liquids, or other external causes; \u003cbr\u003eAny defects or damages caused by reliability or compatibility issues when using unauthorized third-party parts; \u003cbr\u003eLost or stolen products; \u003cbr\u003eFree products.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e1.5 Cross-Regional After-Sales Service\u003c\/strong\u003e\u003cbr\u003eEcoFlow does not provide a global product warranty, and the warranty service can only be obtained at a designated EcoFlow repair center.\u003c\/p\u003e\n\u003cp\u003eTo repair the product in an EcoFlow repair center when the product was purchased in another region, depending on part availability, customers can obtain a cross-regional repair service at an additional charge. (Some products do not support cross-regional repair even if the customer is willing to pay for the service. For more details, please contact EcoFlow Support.)\u003c\/p\u003e\n\u003cp\u003eA cross-regional replacement service is not available for different versions of the same product.\u003c\/p\u003e\n\u003cp\u003eThe customer will need to bear customs duties, taxes, customs clearance, and other costs incurred for a cross-regional repair, regardless of whether it is the warranty or paid repair service.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e2. Repair Service\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e2.1 Repair Policy\u003c\/strong\u003e\u003cbr\u003eThe date the case was reported shall take precedence. If the product is under warranty, you could request EcoFlow to repair your product in the event that it is not functioning as intended.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e2.2 Items Required for Repair Service\u003c\/strong\u003e\u003cbr\u003eValid proof-of-purchase, receipt, or order number for the warranty service is provided.\u003cbr\u003ePicture or video with serial number of product malfunction\u003cbr\u003eIf product was shipped and damaged by EcoFlow carriers, damage proof is needed.\u003cbr\u003eRepair delivery address will be considered as the purchase delivery address, if there are any changes with delivery address, you need to provide complete address information in advance.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e2.3 Warranty Repair Service will not be provided when:\u003c\/strong\u003e\u003cbr\u003eThe request for repair is made after the warranty expires.\u003cbr\u003eDamage is found to have been caused by non-manufacturing factors, including but not limited to user error.\u003cbr\u003eLegal proof-of-purchase, receipts, or invoices are not provided, or are reasonably believed to have been forged or tampered with.\u003cbr\u003eNecessary information including model name, serial number, picture or video with serial number of product malfunction not provided.\u003cbr\u003eReport date later than (product received date from EcoFlow + product warranty period) or report date later than product warranty final date;\u003cbr\u003ePurchase date later than the product warranty period.\u003cbr\u003ethe date customer reports cases to EcoFlow exceeds the case actual occurrence time by 30 calendar days.\u003cbr\u003eThe product has not been sent back to ECOFLOW 15 calendar days after warranty repair confirmation from ECOFLOW.\u003cbr\u003eAny fault or damage of the product is caused by collision, scorching, or unauthorized use or modification of the product, including exposure to moisture, entry of foreign bodies (water, oil, sand, etc.), or improper installation or operation.\u003cbr\u003eA product is found to have no defects after all appropriate tests are conducted by EcoFlow, repair service center authorized by EcoFlow.\u003cbr\u003eDamage caused by unauthorized modification, disassembly, or shell opening not in accordance with official instructions or manuals.\u003cbr\u003eDamage caused by unauthorized assembling of accessories by customer themselves not in accordance with official instructions or manuals.\u003cbr\u003eDamage caused by unauthorized modification of circuits, and mismatch or misuse of the product.\u003cbr\u003eProduct labels, serial numbers, water damage marks, etc. show signs of tampering or alteration.\u003cbr\u003eDamage is caused by uncontrollable external factors, including fires, floods, high winds, lightning strikes, or traffic accidents.\u003cbr\u003eProducts or parts with an altered identification label or from which the identification label has been removed.\u003cbr\u003eWhen used with third-party components not approved by EcoFlow product parameters or certified by EcoFlow, used as input or load, damage caused by reliability and compatibility problems occurs.\u003cbr\u003eProof of damage during transit issued by the carrier cannot be provided.\u003cbr\u003eOther circumstances are not stated in this policy but EcoFlow has sufficient proof to refuse.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e2.4 Shipping Cost of Repair\u003c\/strong\u003e\u003cbr\u003eEcoFlow provides shipping label and covers all the shipping cost for customer during warranty after sale service, as long as EcoFlow shipping service available. Losses due to incorrect information will be covered by customer.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e2.5 Paid Repair\u003c\/strong\u003e\u003cbr\u003ePaid repair is required for conditions that are not covered by Warranty Repair Service.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe product is out of warranty.\u003c\/strong\u003e\u003cbr\u003eAll conditions that do not belong to Warranty Repair Service.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e2.6 Quotation criterion of paid repair\u003c\/strong\u003e\u003cbr\u003ePaid repair is required for conditions that are not covered by Warranty Repair Service. Reasonable cost will be charged as following categories:\u003c\/p\u003e\n\u003cp\u003eSpare parts cost: the same part replaced in different repair cases may be quoted different price due to phase or cost of production. Repair center just provides module level repair, but not electronic component level repair, so the quotation price is based on module level.\u003cbr\u003eLabor cost: necessary direct and indirect labor cost, may vary according to labor force market.\u003cbr\u003eLogistics cost: Please refer to the Shipping Cost section of our Return \u0026amp; Refund Policy.\u003cbr\u003e \u003cbr\u003e\u003cstrong\u003e3. Replacement Service\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e3.1 Replacement Policy\u003c\/strong\u003e\u003cbr\u003eThe date the case was reported shall take precedence. Replacement applies to Orders placed on official or authorized channels in the United Kingdom and Ireland; you can request a replacement within 30 days after receiving product. The replacement warranty will be covered by a period equal to the remaining warranty period of the original item.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e3.2 Returns and Replacement Process\u003c\/strong\u003e\u003cbr\u003eProviding your product has been received and it has been less than 30 calendar days, you can contact the official customer support via: support.eu@ecoflow.com.\u003cbr\u003eOur Support Team will determine whether your order is eligible. After confirming your order is eligible, they will give you a Return Material Authorization (RMA) certificate and provide you with a prepaid return shipping label (label to be determined by the support team). They will also provide instructions on how to properly package the product to return it safely. Do not ship the product until you have received the proper safety directions on how to ship the product. You must clearly mark the RMA number on the package and include your proof of purchase date with the product.\u003cbr\u003ePlease do not return the items without the RMA confirmation from the EcoFlow Customer Support Team. For returns without confirmation, the replacement may not be processed.\u003cbr\u003eThe delivery of the replacement item will be arranged within 15 business days (subject to changes caused by force majeure) after confirming that the defective item has been received at our warehouse. If you purchase from official dealers, please show it to the seller with RMA replacement certificate with communication records with EcoFlow Customer Support Team. The final resolution is subject to the availability of the replacement items.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e3.3 Requirements of Replacements\u003c\/strong\u003e\u003cbr\u003eFor product and all accessories, no man-made damages are found;\u003cbr\u003eAll accessories and parts need to be sent back to original purchase channel with the main product;\u003cbr\u003eParts and accessories should be securely packaged for return delivery in order to ensure good condition and to prevent damage during transportation.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e3.4 Replacement Service Standards\u003c\/strong\u003e\u003cbr\u003eYou could request Replacement Service when meeting one of the following\u003cbr\u003econditions:\u003cbr\u003eIn cases of product shipped by EcoFlow and authorized channels, Proof of damage during transit issued by the carrier can be provided;\u003cbr\u003eThe product has a serious inconsistency with the original product description in one or more important aspects;\u003cbr\u003eThe product has a manufacturing defect.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e3.5 Items Required for Replacement Service\u003c\/strong\u003e\u003cbr\u003eIncluding but not limited to: outer box's serial number, proof of purchase, photo or video proof showing malfunction, etc.\u003cbr\u003eVideo of the product issue not caused by non-human factors (product's serial number and no damage on the outer box needs to be recorded).\u003cbr\u003eIf product was shipped and damaged by EcoFlow carriers, damage proof is needed.\u003cbr\u003eReplacement delivery address will be considered as the purchase delivery address, if there are any changes with delivery address, you need to provide complete address information in advance.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e3.6 Shipping Cost of Replacement\u003c\/strong\u003e\u003cbr\u003eIf you purchase from uk.ecoflow.com, EcoFlow provides shipping label and covers all the shipping cost for you during after sale service, as long as EcoFlow shipping service available. Losses due to incorrect information will be covered by you.\u003c\/p\u003e\n\u003cp\u003eIf you purchase from EcoFlow authorized dealers, you might need to pay for the shipping cost to return the product to dealers. Please contact your seller or support.eu@ecoflow.com for the shipping cost details.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e3.7 Replacement Service may not be provided when:\u003c\/strong\u003e\u003cbr\u003eFor sold products, the date the case was reported is more than 30 calendar days from the date when the product was received by you.\u003cbr\u003eThe product is returned without confirmation by EcoFlow customer service team.\u003cbr\u003eThe received product has not been sent back to EcoFlow in 15 working days after replacement confirmation from EcoFlow.\u003cbr\u003eLegal proof-of-purchase, receipts, or invoices are not provided, or are reasonably believed to have been forged or tampered with.\u003cbr\u003eA product sent to EcoFlow for replacement does not include all the original accessories, attachments, and packaging, or it contains items damaged by user error.\u003cbr\u003eA product is found to have no defects after all appropriate tests are conducted by EcoFlow, and repair service center authorized by EcoFlow.\u003cbr\u003eAny fault or damage of the product is caused by collision, scorching, or unauthorized use or modification of the product, including exposure to moisture, entry of foreign bodies (water, oil, sand, etc.), or improper installation or operation.\u003cbr\u003eProduct labels, serial numbers, water damage marks, etc. show signs of tampering or alteration.\u003cbr\u003eDamage is caused by uncontrollable external factors, including fires, floods, high winds, lightning strikes, or traffic accidents.\u003cbr\u003eProof of damage during transit issued by the carrier cannot be provided.\u003cbr\u003eWhen used with third-party components not approved by EcoFlow product parameters or certified by EcoFlow, used as input or load, damage caused by reliability and compatibility problems occurs.\u003cbr\u003eReplacement requirements are not met after product inspection.\u003cbr\u003eOther circumstances are not stated in this policy but EcoFlow has sufficient proof to refuse.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e4. Warranty Policy for Smart Devices\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e4.1 BLADE\u003c\/strong\u003e\u003cbr\u003eThe standard warranty period of EcoFlow BLADE (purchased from officially authorized channels) is 36 months. Customers can enjoy a warranty extension of 12 months by registering the EcoFlow BLADE on the official website or in the EcoFlow app. And the standard warranty period of EcoFlow BLADE battery (purchased from officially authorized channels) is 24 months.\u003cbr\u003e   \u003cbr\u003e\u003cstrong\u003eReplace, not repair：\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003eEcoFlow BLADE Product and Part Replacement\u003c\/strong\u003e\u003cbr\u003eDuring the warranty period, replacement service is available for EcoFlow BLADE purchased from official authorized channels. The replaced product or part becomes EcoFlow's property and the replacement product or part becomes your property. Only unaltered Ecoflow's products and parts are eligible for replacement.\u003c\/p\u003e\n\u003cp\u003eIf one of the three (EcoFlow Robotic lawn mower, lawn sweeper, or base station BP) fails, it only needs to be returned to EcoFlow for replacement, without the need to return any of the other two products or their individual accessories (such as the extension cord, antenna assembly, ground nail, hexagon screwdriver, etc.). EcoFlow will provide users with a functional replacement with accessories.\u003c\/p\u003e\n\u003cp\u003eIf accessories such as extension cables and antenna screwdrivers are damaged due to non-human factors (excluding main products: Ecoflow Robotic lawn mower, lawn sweeper, and base station BP). EcoFlow can provide users with new accessories replacement during the warranty period.\u003c\/p\u003e\n\u003cp\u003eReplacement products or parts provided by EcoFlow may not be new, but it will be in good working order and at least functionally equivalent to the original product or part's warranty. A replacement product or part shall be covered for the time remaining in the original product's warranty.\u003c\/p\u003e\n\u003cp\u003eReplacement service will not terminate the warranty period, or will it result in a restart of the warranty period.\u003cbr\u003e \u003cbr\u003e\u003cstrong\u003eWhat This After-Sales Policy Does NOT Cover\u003c\/strong\u003e\u003cbr\u003eDamage caused by unauthorized modification, disassembly, or shell opening is not in accordance with official instructions or manuals.\u003cbr\u003eWater damage or other damage caused by improper installation, incorrect use, or operation not in accordance with official instructions or manuals.\u003cbr\u003eDamage caused by a non-authorized service provider.\u003cbr\u003eDamage caused by unauthorized modification of circuits and mismatch or misuse of the battery and charger.\u003cbr\u003eDamage caused by operation in bad weather (i.e. strong winds, rain, sand\/dust storms, etc.)\u003cbr\u003eDamage caused by operating the product in an environment with electromagnetic interference (i.e. in mining areas or close to radio transmission towers, high-voltage wires, substations, etc.).\u003cbr\u003eProducts or parts with an altered identification label or from which the identification label has been removed.\u003cbr\u003eDamage is found to have been caused by reliability or compatibility issues when using unauthorized third-party parts.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e1-on-1 Service consultant\u003c\/strong\u003e\u003cbr\u003eContact your consultant via phone, EcoFlow APP Live Chat or WhatsApp.\u003cbr\u003e \u003cbr\u003e\u003cstrong\u003e1-on-1 Service consultant\u003c\/strong\u003e\u003cbr\u003eEcoFlow BLADE (purchased from officially authorized channels in North America and EU) comes with exclusive 1-on-1 service which is available for 365 days from the purchase date.\u003cbr\u003e \u003cbr\u003e\u003cstrong\u003eLifetime free accessories:\u003c\/strong\u003e\u003cbr\u003eEcoFlow BLADE users in North America and Europe who purchase Ecoflow BLADE through official authorized channels can enjoy free replacement service for lifetime* if they lose or damage wiring harnesses, nails, screws and blades. Specific replacement rules are as follows:\u003cbr\u003e（1）base station extension cable: 1 PC\/year\u003cbr\u003e（2）antenna extension cable: 1 PC\/year\u003cbr\u003e（3）charging station nails: 1 set (10 PCS)\/year\u003cbr\u003e（4）cable peg: 1 set (40 PCS)\/year\u003cbr\u003e（5）screw: 1 set (9 PCS)\/year\u003cbr\u003e（6）spare blade: 2 sets (3 PCS\/set)\/year\u003cbr\u003e*Lifetime is equal to warranty period.\u003cbr\u003e   \u003cbr\u003e\u003cstrong\u003e4.2 GLACIER\u003c\/strong\u003e\u003cbr\u003eThe standard warranty period of EcoFlow GLACIER (purchased from officially authorized channels) is 12 months. Customers can enjoy a warranty extension of 12 months by registering the EcoFlow GLACIER on the official website or in the EcoFlow app.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eEcoFlow GLACIER Product and Part Replacement\u003c\/strong\u003e\u003cbr\u003eDuring the warranty period, replacement service is available for Ecoflow GLACIER purchased from authorized channels. The replaced product or part becomes EcoFlow's property and the replacement product or part becomes your property. Only unaltered Ecoflow's products and parts are eligible for replacement.\u003c\/p\u003e\n\u003cp\u003eReplacement products or parts provided by EcoFlow may not be new, but it will be in good working order and at least functionally equivalent to the original product or part's warranty. A replacement product or part shall be covered for the time remaining in the original product's warranty.\u003c\/p\u003e\n\u003cp\u003eReplacement service will not terminate the warranty period, nor will it result in a restart of the warranty period.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat This After-Sales Policy Does NOT Cover\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003eThis policy does not cover the following:\u003c\/strong\u003e\u003cbr\u003eDamage caused by unauthorized modification, disassembly, or shell opening is not in accordance with official instructions or manuals.\u003cbr\u003eWater damage or other damage caused by improper installation, incorrect use, or operation not in accordance with official instructions or manuals.\u003cbr\u003eDamage is found to have been caused by reliability or compatibility issues when using unauthorized third-party parts.\u003cbr\u003eDamage caused by a non-authorized service provider.\u003cbr\u003eDamage caused by unauthorized modification of circuits and mismatch or misuse of the battery and charger.\u003cbr\u003eDamage caused by operation in bad weather (i.e. strong winds, rain, sand\/dust storms, etc.)\u003cbr\u003eDamage caused by operating the product in an environment with electromagnetic interference (i.e. in mining areas or close to radio transmission towers, high-voltage wires, substations, etc.).\u003cbr\u003eProducts or parts with an altered identification label or from which the identification label has been removed.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"EcoFlow","offers":[{"title":"Default Title","offer_id":43300358357178,"sku":"EFDELTA2MAX-UK","price":1198.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0581\/5556\/5242\/files\/43US662H_96.jpg?v=1711576206","url":"https:\/\/screenmoove.com\/products\/ecoflow-delta-2-max-uk-portable-power-station-efdelta2max-uk","provider":"Screen Moove","version":"1.0","type":"link"}