ActivPanel 9
Learning, transformed
Promethean’s next-generation interactive panel delivers our most robust, seamless, and secure user experience yet, offering features that respond to the unique needs
of teachers, IT administrators, and school leaders.
Connectivity
The only interactive panel with ActivSync technology
ActivSync
Intuitive remote
Roaming profile
Save and open files quickly and easily between your panel and your device
Navigate your panel with an intuitive remote so you can move around the classroom freely
Work seamlessly with educational platforms like Google Classroom and Microsoft Teams
Access your content and customisations from any ActivPanel 9 with your roaming profile
Connect your device directly to the panel with one cable for your audio, video, and data
Simplicity
Easy to use, so you can focus on teaching
Simultaneous browsers
Proximity sensor
Screen capture
Sign in with ease and get started the moment you switch your panel on
Create a Promethean account so you can personalise your user profile and access it from anywhere
Customise your settings and menu with your favorite apps and tools
Capture your screen and quickly save it to the panel, the cloud, or your device
Open two browsers on the panel at once for improved instruction
Collaborate and communicate in the classroom with Screen Share
Security
Enhanced security protects your personal data
Multiple sign-in options
Sign out remotely
Panel management
Authenticate with multiple sign-in options, including a password, QR code, Promethean desktop app, and NFC card
Keep your personal data private within your Promethean account, not on the panel
Install security updates through remote panel management
Lock your panel quickly and easily when you need to be away for a short time
Sign out of your panel from anywhere, ensuring your data is kept safe
Adaptability
Ideal for all learning environments
Record lessons
Platform/device agnostic
Screen share in real time
Record lessons, including classroom voices and panel content
Share recorded lessons with remote and absent students through any platform
Screen share in real-time for hybrid and blended learning situations
Work seamlessly with educational platforms like Google Classroom and Microsoft Teams
Longevity
Built to last and powered with robust capabilities
USB-C with 100 watts of power delivery
Integrated microphone array that captures voices in the classroom
Flexible connection options with seven forms of video inputs and outputs
Improved viewing from anywhere in the classroom and increased writing accuracy with bonded glass
Vellum touch technology with pen and finger differentiation, palm erase, advanced palm rejection, and 20-point touch
Powered USB-C
Integrated microphone
7 video inputs and outputs
Vellum touch technology
Comprehensive warranty cover for added peace-of-mind.
Promethean offers two warranty options:
- ActivCare Standard: our basic warranty offering, automatically provided for all Promethean products
- ActivCare Plus: our premium purchasable warranty enhancements
Current Warranty Details (Updated October 2021)
ACTIVCARE STANDARD WARRANTY
The ActivCare Standard Warranty is our basic warranty offering, automatically provided for all Promethean products.
By registering your product, your warranty will begin on the date of installation, you will receive a warranty certificate and you will be able to take advantage of toll free telephone numbers (country applicable) to contact Promethean Technical Customer Support. Registration must take place through the Registration Portal within 90 days of the date of installation or set up.
To provide quality support, our Technical Customer Support Team will need your product serial number and/or proof of purchase. We offer free, online support through our Promethean Support Portal and Promethean Support Community, as well as access to email and telephone support.
For information on your specific product’s warranty term, please see the Warranty at a Glance Matrix.
Take a few moments to register your product.
ACTIVCARE PLUS WARRANTY
ActivCare Plus offers purchasable premium warranty extensions and enhancements available for registered Promethean products, in addition to the ActivCare Standard warranty. If you’re interested in purchasing ActivCare Plus, please visit the How to Buy section of the website and locate a local reseller near you.
To register your products and activate the ActivCare Plus warranty, please visit the Registration Portal.
Mix and Match ActivCare Plus To Meet Your Needs
Advanced Replacement
This can be purchased for up to five years on relevant products. Advanced Replacement reduces waiting time to receive replacement products, which ship at no charge to you, and before the faulty products are returned to Promethean. We aim to ship replacement products within seven working days of the fault being reported*. Advanced Replacement is only available in certain countries (see Warranty Types Available sections of the Warranty at a Glance Matrix).
On-Site Support
This option upgrades both Return for Repair and Advanced Replacement services to a full, On-Site Support service and can be purchased for up to five years on relevant products. On-Site Support means that an authorized Promethean Service Provider will attend site to repair or replace faulty parts, following a complete diagnostics call with Promethean Technical Customer Support. The Service Provider will arrive on-site within three days of the fault being reported*. This option is only available in certain countries (see Warranty Types Available sections of the Warranty at a Glance Matrix).
