PROLITE TF4939UHSC-B1AG
49" Open Frame PCAP interactive large format display with 15pt touch capability, IPS panel technology and touch through glass function for landscape, portrait or face up use
The 4K UHD (3840x2160) Open Frame TF4939UHSC-B1AG with Touch-Through-Glass function guarantees a seamless and accurate touch response for true kiosk integration or interactive behind-glass-retail applications. The IPS panel technology offers exceptional colour performance and wide viewing angles, making it a perfect solution for interactive shop windows, education, kiosks and in-store communications. Featuring a metal housing with 60950-1 ball-drop proof, scratch-resistant and edge-to-edge glass, this display can be installed in the most demanding environments for an 24/7 usage and in different set-ups as a result of its Open Frame side mounting holes. For ease of integration, the TF4939UHSC-B1AG can be equipped with optional external mounting brackets (OMK4-2) making it an ideal solution for kiosk integrators and interactive multimedia.
TOUCH TECHNOLOGY - CAPACITIVE
This technology uses a sensor-grid of micro-fine wires integrated into the glass that covers the screen. Touch is detected because electrical characteristics of the sensor grid change when human finger is placed on the glass. Thanks to the glass overlay this technology is highly durable, and the touch function remains unaffected even if the glass is scratched. It offers perfect picture performance and will work with human finger (also latex gloved) and stylus-pen.
TOUCH THROUGH-GLASS
This through glass touch screen works right through glass and can turn glass surfaces into an interactive touch screen display. Use it on storefront windows, real estate office, in-store for POS or restaurants.
OPEN FRAME LFD
Open frame monitors feature special mounting screw holes on all sides of the monitor that can be used for installing the monitor. Open Frame monitors are an ideal solution for kiosk integrators and Instore Retail.
AG COATING
The anti-glare coating is used in professional-grade displays to help avoid issues with reflections and external light sources affecting colour reproduction, contrast and sharpness. It also makes the screen less susceptible to dust, grease and dirt marks
24/7
24/7 displays are designed for a continuous operation.
Warranty |
Product |
Cover |
Visioncare |
Desktop LCD products (Monitors) (17" - 43")
|
3 years on-site UK warranty. (Upgrades to 5 years available)
|
Touchcare
|
LCD touchscreen products |
3 years repair and return. (Upgrades to on-site & 5 years available)
|
LFD |
Large Format Displays Standard Warranty
|
3 years collect and return (Upgrade to swap, installation & 5 years available) Download
|
HOW TO ACTIVATE YOUR WARRANTY
There is no need to pre-register your warranty, just follow the six simple steps below to activate your warranty should the need arise. First-class service is assured by our experienced engineers and customer service helpdesk.
Step one - Check that all connections have been properly made.
Step two - Check the set-up in the user manual. Wherever possible, please try to check your iiyama product with alternate equipment before contacting the iiyama customer service help desk.
Step three - If the fault cannot be cured by the above means, call the iiyama customer service helpdesk on 01926 819 189. Please have ready to hand the following details: model number, serial number and date of purchase*. Or fill in the Service Request Form.
Step four - Your fault will be registered and you will be issued with a returns number, which you must quote on all paperwork relating to the defective unit.
Step five - Please retain any of your leads and manuals. Replacement/returned units will not include these sundry items.
Step six - Please ensure your product is clean and presentable before packaging it in the original box for collection.
* Proof of purchase may be required
ON-SITE SWAP OUT
PIONEERING CUSTOMER SERVICE.
iiyama has always strived to achieve maximum reliability and to prove our belief in our products we were the first manufacturer to confidently guarantee our display products with a 3-year on-site warranty as standard changing and shaping the warranty landscape forever.
Visioncare is our comprehensive warranty support scheme for standard desktop display products. We understand that should a fault occur, downtime needs to be minimised and vision care was designed to do just that.
1-) If your display should develop a fault within the first 2 years of purchase, iiyama will arrange a replacement unit of an equivalent or higher specification.
2-) iiyama endeavours to dispatch the replacement unit within 24hrs whenever possible.
3-) iiyama takes care of the swap out and all carraige charges.
And it's not just us at iiyama that believes we provide great service, our customers think so too. iiyama has been proud to receive many reader-voted magazine awards for customer satisfaction and reliability.
For Desktop and Touchscreen displays (below 42") service
Call 01926 819189 between 9:00am - 5:30pm Monday to Friday
For Large Format Displays (42" and above) service
Call 03302 020 463 between 9:00am - 5:30pm Monday to Friday
Service request form