AG Neovo Healthcare Monitors

24" 1080P Touch Screen Monitor

Description
Specifications
Warranty
Downloads

The TX-2401 White touch screen monitor adopts PCAP multi-touch technology that is relatively unaffected by surface contaminants and allows 10-point multi-touch capabilities, offering an accurate and responsive touch experience. It is even responsive to latex gloves. Featuring a medical-grade power supply and versatile connectivity (e.g., DisplayPort, HDMI, and VGA inputs), the TX-2401 White is built for flexible use, such as patient check-in, patient queue management, medical research laboratories, or medical computer carts. The monitor is complemented by front IP65 and IK08 ratings, white metal casing, and an edge-to-edge 7H tempered glass overlay, ensuring durability and easy cleaning for continuous operation in healthcare environments.

10-POINT PCAP TOUCH SCREEN
The TX-2401 White touch screen adopts PCAP touch technology with 10-point multi-touch capabilities that are unaffected by contamination, offering a fast, accurate, and responsive touch experience. The seamless touch experience is identical to that of smartphones and tablets, and is even responsive to latex gloves.

ENHANCED SAFETY WITH MEDICAL-GRADE POWER SUPPLY
Compliance with the IEC / EN 60601-1 standard power supply ensures the safety of your staff and patients in clinical settings, preventing electric shocks, as well as energy-related and heat-related hazards.

EASY TO MAINTAIN FOR NON-STOP USE
A commercial-grade panel, high-quality components, and a 7H scratch-resistant tempered glass screen ensure that the display can be used 24/7. The touch screen is cleanable with alcohol, allowing for frequent cleaning to keep your staff and patients in a safe and healthy environment.

FRONT IP65 DUST AND WATER PROTECTION
The TX-2401 White multi-touch monitor with a front-sided IP65 rating is designed to protect from dust and liquid spills, making it ideal for high-use public locations.

IMPACT-RESISTANT AGAINST VANDALISM
The touch display with an IK08 rating and metal casing prevents damage from impacts or acts of vandalism in high-traffic areas, ensuring a long service life.

MULTIPLE LAYOUTS FOR PUBLIC ACCESS
Thanks to VESA compatibility, the TX-2401 White offers flexible mounting options, such as desk mounting, attaching to a monitor arm, or integrating into a medical cart. The included ergonomic stand allows for a significant -2 to 180 degrees of tilt adjustment, facilitating additional flexibility when using. The display features 178 degrees of wide viewing angles to provide consistent colour performance for better viewing.

VERSATILE CONNECTIVITY
The TX-2401 White provides maximum versatility and enables users to connect to their own devices, such as a high-performance PC or media player, using the DisplayPort, HDMI, or VGA inputs.

CABLE MANAGEMENT
A specially designed monitor stand with integrated cable management keeps cables organized, prevents them from interfering when adjusting the screen, and provides a clutter-free space.

SEAMLESS INTEGRATION
Touch support works with various operating systems, compatible with Windows, Linux, macOS, and certain Android versions. This enables more choice of the operating system you use.

Panel
Panel Type	VA
Panel Size	23.8"
Max. Resolution	FHD 1920 x 1080
Pixel Pitch	0.274 mm
Brightness	250 cd/m²
Contrast Ratio	3000:1
Viewing Angle (H/V)	178°/178°
Display Colour	16.7M
Response Time	5 ms
Surface Treatment	Seriesant1-Glare Treatment (Haze 40%), 3H Hard Coating
Frequency
Frequency (H)	30 kHz-84 kHz
Frequency (V)	56 Hz-76 Hz
Signal Input
DisplayPort	1.2a x 1
HDMI	1.3 x 1
VGA	15-Pin D-Sub x 1
Audio
Audio Out	Stereo Audio Jack (3.5 mm)
Touch Screen
Technology	Projective Capacitive
Positional Accuracy	±2.5 mm
Panel Interface	USB (Type-B)/Service Port
Multi-touch Plug & Play	10-point touch for Windows® 7, 8, 10, 11
Single Touch Support by Driver	Windows VISTA/XP/2000/CE/XP Embedded, Mac OS 10.10-10.14
Multi-touch Support by Driver	Linux 2.6.36 later/3.x.x/4.x.x/5.x.x, Android 2.3 upwards
Power
Power Supply	External
Power Requirements	DC 12V, 2.5A
On Mode	17 W (On)
Standby Mode	< 0.4W
Off Mode	< 0.2W
Glass
Thickness	3.3 mm (0.13")
Transmission Rate	≥85%
Hardness	≥7H
Operating Conditions
Temperature	0°C-40°C (32°F-104°F)
Humidity	20%-80% (non-condensing)
Storage Conditions
Temperature	-20°C-60°C (-4°F-140°F)
Humidity	10%-90% (non-condensing)
Mounting
VESA FPMPMI	Yes (100 x 100 mm)
Stand
Tilt	-2° to 180°
Dimensions
Product with Base (W x H x D)	575.1 x 451.3 x 279.7 mm (22.6" x 17.8" x 11.0")
Product w/o Base (W x H x D)	575.1 x 347.0 x 42.4 mm (22.6" x 13.7" x 1.7")
Packaging (W x H x D)	370.0 x 530.0 x 660.0 mm (14.6" x 20.9" x 26.0")
Weight
Product with Base	7.8 kg (17.2 lb)
Product w/o Base	5.7 kg (12.6 lb)
Packaging	11.4 kg (25.1 lb)
Regulation Approval
Certifications & Compliance	CE, LVD, WEEE, RoHS, REACH, EAC, UKCA
Accessories	Supplied
	Audio Cable
	Batteries
	CD
	DC Cable
	Desiccant
	DisplayPort Cable
	DVI Cable
	DVI to DP Cable
	HDMI Cable
	IR Daisy Chain Cable
	IR Sensor
	LAN (RJ45) Cable
	Plane Frame Joint
	Power Adaptor
	Power Box
	Power Cord
	Power Switch Cover and Screw
	Quick Start Guide
	Remote Control
	RJ45 to RS232(DB9) Cable
	RS232 Cable
	RS232 Daisy Chain Cable
	Screw Stud
	Side Bracket Package
	Touch Pen
	USB Cable
	USB-C Cable
	User Manual (printed)
	VGA Cable
	Wall Mount
	Warranty Card
	Wi-Fi / Bluetooth Module
	Wired OSD Controller
Optional Accessories
Wall Mount (Landscape only)	PMK-01
	WMK-01
	WMK-03

AG Neovo provides the following limited warranty. This limited warranty applies only to the original End User and to no other purchaser or transferee.

FOR LCD DISPLAYS

AG Neovo warrants its LCD Monitor products and parts against defects in materials and workmanship under normal use for a period of Three (3) Years for parts from the date of initial retail purchase. AG Neovo warrants LCD Panel for a period of Three (3) years from the date of initial retail purchase. During this period, AG Neovo will repair or replace a defective product or part without charge.

Changes to or updates of the following warranty conditions and procedures can be found at the AG Neovo website or may be obtained from AG Neovo by contacting your local AG Neovo office.

WHAT THE WARRANTY COVERS

The AG Neovo warranty obligations for the product are limited to the terms set forth below.
1. AG Neovo warrants the product against defects in materials for a period of three (3) years for all series of TFT LCD panel and three (3) years for parts.
2. With respect to LCD display pixel quality inspection of the defective display pixels must be performed in black screen. A maximum of 3 bright pixels or 3 dark pixels is allowed in an LCD panel; the total number of dark and bright pixels should not exceed 3 pixels for the whole area.
3. If a defect arises within the warranty period, please contact the AG Neovo service centre; you should provide your products serial number, and your contact information, such as address, and phone number.
4. AG Neovo warrants replacement products or parts provided under this warranty against defects in materials and workmanship from the date of the replacement or repair for ninety (90) days or for the remaining portion of the original product’s warranty, whichever provides longer coverage.
WHAT THE WARRANTY DOES NOT COVER
1. Products on which the serial number has been defaced, modified or removed;
2. Products, which are not accompanied by a copy of the original invoice or where information on the original invoice has been altered or erased in any manner whatsoever.
3. Damage, deterioration or malfunction resulting from:
  - Accident, abuse, misuse, neglect, fire, water/liquids, lightning, or other acts of nature, unauthorised product modification, or failure to follow instructions supplied with the Products.
  - Repair or attempted repair by anyone not authorised by AG Neovo.
  - Any damage of the Products due to shipment.
  - Removal or installation of the Products.
  - External causes to the Products, such as electric power fluctuations or failure.
  - Use of supplies or parts not meeting the specifications of AG Neovo.
  - Normal wears and tear.
  - Any other cause, which does not relate to a Product defect.
  - Damage to, or abuse of, the coating on the surface of the display.
  - Scratched or broken panel.
  - Cracked Printed Circuit Board or abused housing and/or base.
  - Exposure to an excessive dusty and/or humid environment.
  - Because LCD panel is the liquid characteristic, damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as “burn-in”).
AG Neovo has the right to revise the policy.

Please contact local AG Neovo office to get detailed information.

FOR ACCESSORIES

AG Neovo warrants its accessories to be free from defects in material and workmanship under normal operating conditions for a period of 12 months limited warranty.

Changes to or updates of the following warranty conditions and procedures can be found at the AG Neovo website or may be obtained from AG Neovo by contacting your local AG Neovo office.

WARRANTY CONDITIONS
1. The warranty applies only to products distributed by AG Neovo.
2. The warranty applies only to defects in material or workmanship as limited above and does not include normal wear items. The warranty applies only to defects which occur during normal use and does not extend to damage to products or parts which results from alterations, repairs, modifications, faulty installation or service by anyone other than an authorised AG Neovo Service Centre; damage to products or parts caused by accident, abuse, misuse, maintenance, mishandling, misapplication, or use in violation of instructions furnished by us; damage which occurs in shipment or any damage caused by an act of God, such as lightning or line surges.
3. You must retain your bill of sale, invoice or receipt.
4. Any replacement parts provided to the purchaser in fulfillment of this warranty does not extend the warranty period only the residual portion of the original warranty period remains.
AG Neovo has the right to revise the policy.

Please contact local AG Neovo office to get detailed information.

For information on obtaining warranty service, call your AG Neovo dealer, AG Neovo’s Customer Support hotline, or email service centers.

Europe | +31-10-442-57-37 | service.nl@agneovo.com
Document Type Downloads

Data Sheet Download

User Manual Download

Declaration Download

EEI Label Download

Technical Drawing Download

AG Neovo TX-2401 Healthcare Monitors - 24" 1080P Touch Screen Monitor