Description
Specification
Warranty

Samsung LU28R550UQPXXU/UR550 28" 60Hz Ultra HD Monitor

Reveal every detail
It's time to see the whole picture. Watch, browse and play with a resolution four times higher than Full HD. This UHD monitor delivers stunning images composed of 8 million pixels for even more intricate detail. Experience unparalleled realism when gaming or enjoying movies.

See it from any angle
Sit anywhere and have a full technicolour experience. The IPS panel preserves colour vividness and clarity across every inch of the screen. Even on a display this wide, tones and shades look completely accurate from virtually any angle, with no colour washing.

A spectrum of tones
A kaleidoscope of shades. HDR support brings a dynamic range of luminous blacks and whites to the screen. Dark areas are richer and more profound, while bright parts are even more brilliant. Experience outstandingly clear and detailed resolution.

Fresh eyes do more
What your eyes deserve. The easy-to-look-at display reduces blue light emissions known to cause eye strain and keep you awake. Say goodbye to yellow screen filters with distorted colours. Meet the perfect canvas for your creative juices to flow, without sore eyes holding you back.

Superfluid motion
Say goodbye to choppy screenplay. AMD FreeSync virtually eliminates screen tears and stutters for a completely fluid visual experience.

Display with no borders
Simplistic design, total sophistication. Exquisite craftsmanship makes the difference in this stylish 28-inch flat screen monitor with a minimalist 3-sided bezel-less screen. In a dual monitor setup, the displays line up seamlessly for you to enjoy stunning UHD content—without any distracting gap.

Feature	Specification
Display
Screen Size (Inch)	28.0
Screen Size (cm)	70.8
Screen Size (Class)	28
Flat / Curved	Flat
Active Display Size (HxV) (mm)	620.928(H) * 341.28(V)
Aspect Ratio	16:9
Panel Type	IPS
Brightness (Typical)	300 cd/㎡
Brightness (Min)	250 cd/㎡
Contrast Ratio Static	1,000:1(Typ.)
Contrast Ratio (Dynamic)	Mega ∞ DCR
HDR (High Dynamic Range)	HDR10
Resolution	3,840 x 2,160
Response Time	4(GTG)
Viewing Angle (Horizontal/Vertical)	178°/178°
Colour Support	Max 1B
Color Gamut (DCI Coverage)	0.9
Refresh Rate	Max 60Hz
General Feature
Samsung MagicBright	Yes
Samsung MagicUpscale	Yes
Eco Saving Plus	Yes
Eye Saver Mode	Yes
Flicker Free	Yes
Picture-In-Picture	Yes
Picture-By-Picture	Yes
Game Mode	Yes
Image Size	Yes
Easy Setting Box	Yes
Windows Certification	Windows 10
FreeSync	Yes
Off Timer Plus	Yes
Interface
Display Port	1 EA
Display Port Version	1.2
HDMI	2 EA
HDMI Version	2
Headphone	Yes
Audio
USB Sound Bar (Ready)	No
Operation Conditions
Temperature	10~40 ℃
Humidity	10~80, non-condensing
Calibration
Factory Tuning	Yes
Design
Color	DARK BLUE GRAY
Stand Type	SIMPLE
Tilt	-2.0˚(±2.0˚) ~ 15.0˚(±2.0˚)
Wall Mount	75.0 x 75.0
Eco
Energy Efficiency Class	F
Power
Power Supply	AC 100~240V
Power Consumption (Max)	48 W
Power Consumption (Typ)	27 W
Power Consumption (DPMS)	0.50 W
Power Consumption (Off Mode)	0.30 W
Power Consumption (Yearly)	39 kWh/year
Type	External Adaptor
Dimension
Set Dimension with Stand (WxHxD)	638.8 x 479.3 x 250.5 mm
Set Dimension without Stand (WxHxD)	638.8 x 374.0 x 64.0 mm
Package Dimension (WxHxD)	732.0 x 176.0 x 465.0 mm
Weight
Set Weight with Stand	5.6 kg
Set Weight without Stand	5.0 kg
Package Weight	7.6 kg
Accessory
Power Cable Length	1.5 m
HDMI Cable	Yes
Mini-Display Gender	No
Audio Cable	No

SAMSUNG SMART SIGNAGE STARDARD
WARRANTY GUIDE
SMART SIGNAGE

1. Warranty Term
Samsung currently provides a 3 year standard limited warranty, but the warranty period may vary by country. Please contact your local Samsung representative to check the standard warranty period applicable for your country.

Customers can purchase an extended warranty service pack, which must be purchased when the Product is purchased. The extended warranty period can increase the warranty period up to a total of 5 years.

2. Warranty Description
Samsung warrants that the Product will be free from manufacturing defects in material and workmanship during the abovementioned warranty period and fit for being used as commercial digital signage.

During the warranty period, Samsung will, at its sole discretion,

1) provide service via phone, mail, technical support website (ex. Service Cloud) or e-support access to Help Desk to assist in resolving issues. Phone support is available during normal business hours.
2) repair (at Samsung’s own or Samsung’s Authorized Service Center(ASC)), or replace (using new or refurbished replacement parts or Products) any defect within a reasonable period of time and free of charge.
Generally, On-Site Repair Service is the default service for any Product requiring repair during the applicable warranty period. However, depending on the installed Product, location, environment and any special contract terms, there could be other services available such as Carry-In or Pick-up & Return.

Service Response Turnaround Time (“TAT”):
The average TAT for Service Response is D+1 business days. Service Response means first response to a request (phone, e-mail, technical support website and / or verbal).

Service Response may take more than 1 business day depending on the case.

Service Repair TAT:
Service Repair means initial repair activity by Samsung or Samsung’s ASC.

※ Initial repair activity means one of below activities; site visit, checking symptoms, defective part exchange, configuration adjustment, etc.

Samsung shall aim for a Service Repair TAT of D+5 business days, provided however, additional time may be required, due to, by way of example, limitations in transportation/personnel availability, inaccessibility of location, locations requiring special access authorization (i.e. duty free stores), repeatability of the problem, and inaccurate description of the problem provided. Samsung will use its best efforts to solve the problem during its first on-site visit.

In the event Samsung experiences or foresees such delay, Samsung shall notify the customer and the Parties shall discuss in good faith to arrive at a resolution including a new delivery schedule.

Samsung recommends that the customer maintain a buffer stock of Products to minimize downtime.

3. Warranty Coverage
This limited warranty begins on the original date of purchase, and is valid only on Products purchased directly from Samsung or through Samsung’s authorized partners. To receive warranty service, the customer must contact Samsung for problem determination and service procedures. Warranty service can only be performed by a Samsung ASC. The original dated bill of sale must be presented upon request as proof of purchase to Samsung or Samsung’s ASC. In the event that no proof of purchase can be presented to Samsung, the limited warranty will commence from the date of manufacture specified on the Product.

All replaced parts and Products shall become the property of Samsung and must be returned to Samsung. The repaired or replaced parts or Products assume the remaining original warranty

Samsung LU28R550UQPXXU/UR550 28" 60Hz Ultra HD Monitor