Samsung STN-WM55RXEN/WMR Series

55" Stand for Interactive Display

• Description
• Specification
• Warranty

• Enhanced new design
  The new, slim stand for Flip 55” offers increased working space in front of the display and more convenient ways to position and store than previous models. Its enhanced, hinge assembly structure enables easy set up and efficient stocking.
  
  

• Dimension	Specification
  Set Dimension (WxHxD)	835(W) x 1632.9(H) x 850.6(D)
  Package Dimension (WxHxD)	1650(W) x 860(H) x 208(D)
  Weight
  Set Weight with Stand	34.5 kg
  Package Weight	41.5 kg
  Design
  Color	Light Gray
  VESA
  VESA Mount	400 x 400 mm

• SAMSUNG SMART SIGNAGE STARDARD
  WARRANTY GUIDE
  SMART SIGNAGE
  
  1. Warranty Term
  Samsung currently provides a 3 year standard limited warranty, but the warranty period may vary by country. Please contact your local Samsung representative to check the standard warranty period applicable for your country.
  
  Customers can purchase an extended warranty service pack, which must be purchased when the Product is purchased. The extended warranty period can increase the warranty period up to a total of 5 years.
  
  2. Warranty Description
  Samsung warrants that the Product will be free from manufacturing defects in material and workmanship during the abovementioned warranty period and fit for being used as commercial digital signage.
  
  During the warranty period, Samsung will, at its sole discretion,
  
  1) provide service via phone, mail, technical support website (ex. Service Cloud) or e-support access to Help Desk to assist in resolving issues. Phone support is available during normal business hours.
  2) repair (at Samsung’s own or Samsung’s Authorized Service Center(ASC)), or replace (using new or refurbished replacement parts or Products) any defect within a reasonable period of time and free of charge.
  Generally, On-Site Repair Service is the default service for any Product requiring repair during the applicable warranty period. However, depending on the installed Product, location, environment and any special contract terms, there could be other services available such as Carry-In or Pick-up & Return.
  
  Service Response Turnaround Time (“TAT”):
  The average TAT for Service Response is D+1 business days. Service Response means first response to a request (phone, e-mail, technical support website and / or verbal).
  
  Service Response may take more than 1 business day depending on the case.
  
  Service Repair TAT:
  Service Repair means initial repair activity by Samsung or Samsung’s ASC.
  
  ※ Initial repair activity means one of below activities; site visit, checking symptoms, defective part exchange, configuration adjustment, etc.
  
  Samsung shall aim for a Service Repair TAT of D+5 business days, provided however, additional time may be required, due to, by way of example, limitations in transportation/personnel availability, inaccessibility of location, locations requiring special access authorization (i.e. duty free stores), repeatability of the problem, and inaccurate description of the problem provided. Samsung will use its best efforts to solve the problem during its first on-site visit.
  
  In the event Samsung experiences or foresees such delay, Samsung shall notify the customer and the Parties shall discuss in good faith to arrive at a resolution including a new delivery schedule.
  
  Samsung recommends that the customer maintain a buffer stock of Products to minimize downtime.
  
  3. Warranty Coverage
  This limited warranty begins on the original date of purchase, and is valid only on Products purchased directly from Samsung or through Samsung’s authorized partners. To receive warranty service, the customer must contact Samsung for problem determination and service procedures. Warranty service can only be performed by a Samsung ASC. The original dated bill of sale must be presented upon request as proof of purchase to Samsung or Samsung’s ASC. In the event that no proof of purchase can be presented to Samsung, the limited warranty will commence from the date of manufacture specified on the Product.
  
  All replaced parts and Products shall become the property of Samsung and must be returned to Samsung. The repaired or replaced parts or Products assume the remaining original warranty