Description
Specifications
Warranty

Samsung HG65AU800EEXXU 65" 4K Ultra HD Smart Hospitality TV

Add comfort to every room
Ensure your guest rooms achieve your elegant design vision. HAU8000 Series TVs look stunning while turned off, with stylish stands and a clean cable management system that adds refinement to any space. Once powered on, the Crystal UHD display treats guests with detailed content and rich colour.

Lifelike colour, in its purest state with fine crystal
Dynamic Crystal Colour
Elevate your hotel’s entertainment experiences with Dynamic Crystal Colour. With a billion shades of colour, every subtlety can be seen from the comfort of the hotel room.

Feel the reality of 4K UHD Resolution
4K Resolution
Offer guests the vivid picture quality of home entertainment systems, using upscaling technology to display content in UHD resolution (3,840 X2,160), four times the pixels of standard FHD.

See stunning details in every scene
HDR
View perfectly balanced light and dark scenes with expanded contrast for greater picture depth and nuance. Every piece of content on the HAU8000 Series looks incredible.

Sleek and slim, more than ever
AirSlim
Increase flexibility with ultra-slim design, enabling hotel operators to create optimized room layouts that increase guest comfort.

A flush fit to the wall
Slim Fit Wall Mount
Add a touch of modern to your hotel design. The easy-to-install Slim Fit Wall Mount blends the TV into the room for minimalist and flexible layouts.

Eliminate clutter
Clean Cable Solution
Keep your room design sleek and organized so guests can feel instantly comfortable from the moment they walk in.

Theater sound for every room
Adaptive Sound
Curate a fully immersive content experience during every watch with Adaptive Sound. Movies and shows sound dynamic and clear to perfectly match what’s on screen.

The richer sounds of synergy between TV and soundbar
Samsung Q-Symphony Lite
Construct richer in-room audio that adds depth to any piece of content. By seamlessly synchronizing the Samsung TV and soundbar, this powerful combination delivers sound simultaneously from both devices without any complicated setup.

Free TV, no strings attached
Samsung TV Plus
Enjoy free live streaming TV content on Samsung TV Plus. Choose from a variety of channels offering content for all interests that are currently in trend. No need to ask your friends which content is hot these days. Just tune in to Samsung TV Plus and find out.

See it all on screen
Multi View
Enable content on hotel TVs and mobile devices on the same screen at the same time. Whether it's live stats for sports or video guides for games, simply connect a phone to the HAU8000 and multi-screen like never before.

Simply tap to connect
Tap View
Mirror movies or music from guests’ mobile devices to the TV with just a simple tap. When they tap their in-room TV with their mobile device, the TV automatically mirrors their content so they can enjoy it on a larger screen in one easy step.

Easier, Faster control with Home App and Eden UI
Home App
Incorporate welcome messages, add logos/branding and provide other useful information such as phone extensions to various guest services. Display on the Eden user interface is a sleek, fast and simple solution.

Simple, compatible web app development
H.Browser
Create greater content development flexibility. H.Browser provides superior in-room entertainment and enables system integrators to develop smarter hospitality solutions. Apps stored in TIZEN OS are supported by Web Simulator and Remote Web Inspector tools to refine performance and security.

Uncover hospitality insights with an integrated cloud platform
LYNK Cloud
Empower hotel managers with a powerful set of tools to enhance the guest experience. LYNK Cloud provides remote display management and can even analyse guests’ content use to uncover marketing insights, helping hotel managers to deliver optimised promotions.

Display
Backlight	LED
Screen Size	65"
Resolution	3,840 x 2,160
Video
Picture Engine	Crystal Processor 4K
Micro Dimming	UHD Dimming
Auto Motion Plus	Yes
Clear Motion	Clear Motion
Film Mode	Yes
PQI (Picture Quality Index)	2200
HDR (High Dynamic Range)	HDR
HDR10+	Support
HLG (Hybrid Log Gamma)	Yes
Contrast	Mega Contrast
Color	Dynamic Crystal Color
Viewing Angle (Horizontal/Vertical)	178/178
Contrast Enhancer	Yes
Audio
Dolby Digital Plus	Yes
Sound Output (RMS)	20W
Speaker Type	2CH
Woofer	N/A
Bluetooth Audio	Yes
Smart TV
Samsung SMART TV	Smart
Voice Interaction	N/A
TV Plus	Yes (GB, FR, DE, IT, ES, CH, AT)
Web Browser	Yes
Universal Guide	N/A
VESA
VESA Mount	400 x 300 mm
VESA Screw Size	M8
VESA Screw Depth	11-13
Convergence
TV to Mobile - Mirroring	N/A
Mobile to TV - Mirroring, DLNA	Yes
Ambient Mode	Ambient Mode
General Feature
Accessibility	UK English, German, French, Spanish, Italian, Dutch, Polish, Danish, Swedish, Finnish, Norwegian, Portuguese, Russian (only when connecting to)
Auto Channel Search	Yes
Auto Power Off	Yes
Caption (Subtitle)	Yes
Connect Share™ (HDD)	Yes
ConnectShare™ (USB 2.0)	Yes
EPG	Yes
OSD Language	27 European Languages + Russian (only when connecting to Network in EE, LV, LT)
Picture-In-Picture	N/A
BT HID Support	Yes
USB HID Support	Yes
Teletext (TTX)	Yes
V-Chip	N/A
MBR Support	Yes
IPv6 Support	Yes
System
Digital Broadcasting	DVB-T2CS2
Analog Tuner	Yes
CI (Common Interface)	CI+(1.4) / CI+(1.4 ECP)_IT only
Data Broadcasting	HbbTV 2.0.2 (IT,GB,DE,CZ,SK,ES,PL,AT,FR,FI,EE,GR,SI,HR,BE,NL,LU,LT,HU,CH,PT,DK,ME)/MHEG 5(IE)
Hospitality Feature
H.Browser Compatibility	Yes
Samsung LYNK™ REACH (IP)	N/A
Samsung LYNK™ REACH (RF)	N/A
Samsung LYNK™ Cloud	Yes
Hospitality Home Menu	N/A
Hospitality Home Menu 2.0	Yes
Bluetooth Music Player (Mobile → TV)	N/A
Hospitality Plug&Play (Easy Set-up)	Yes
Auto Source Mode	N/A
Power On Mode	Yes
Hotel Channel List	Yes
Channel Menu Display	Yes
Mixed Channel List (ATSC, DVB-T/T2/C/S2, Analog)	Yes
My Channel	Yes
Energy Saving Mode (BLU Control)	Yes
Logo Display with Time Out Setting (BMP/Movie)	N/A
Welcome Message	N/A
RJ12/IR Pass Through	Yes
Clock Back Up Supply	Yes
Software Clock	N/A
Multi Code Remote Control	N/A
Music Mode (Input: PC/AV/Component/HDMI)	N/A
Music Mode Backlight on/off	N/A
TTX Clock Update (Analogue)	N/A
USB Cloning	Yes
Smoovie Compatibility	N/A
On/Off Timer (Schedule)	N/A
Wake-up Timer (Alarm)	Yes
Samsung LYNK™ DRM	Yes
Pro:Idiom	N/A
Pro:Idiom SW	N/A
bLAN	N/A
Security Mode	Yes
S/W EPG (Solution EPG)	N/A
UL Certification	N/A
Input & Output
USB	2
Component In (Y/Pb/Pr)	N/A
Composite In (AV)	N/A
Ethernet (LAN)	Yes
Headphone	N/A
Audio Out (Mini Jack / LR) (Side/Rear)	N/A
Digital Audio Out (Optical)	1
RF In (Terrestrial / Cable input / Satellite Input)	1/1(Common Use for Terrestrial)/1
Ex-Link (Supports RS-232C Gender)	N/A
CI Slot	1
HDMI A / Return Ch. Support	Yes
Wireless LAN Built-in	Yes (WiFi5)
Anynet+ (HDMI-CEC)	Yes
Pillow Speaker Jack	N/A
Variable Audio Out	Yes
Variable Audio Out Volume Control	Yes
Video Out	N/A
RJ12 (Side/Rear)	Yes
RJP (Remote Jackpack) (Side/Rear)	N/A
Headphone ID	N/A
Door-Eye Control (Side/Rear)	N/A
Door-Eye Video In (Side/Rear)	N/A
PC/DVI Audio In (Mini Jack) (Side./Rear)	N/A
Ethernet Bridge (LAN-Out)	Yes
Design
Front Colour	BLACK
Stand Type	FLAT LIFT
Swivel (Left/Right)	N/A
Bezel Type	3 Bezel-less
Light Effect (Deco)	N/A
Eco
Energy Efficiency Class	G
Eco Sensor	Yes
Power
Power Supply (V)	AC220-240V 50/60Hz
Power Consumption (Max)	205 W
Power Consumption (Energy Saving Mode)	N/A
Power Consumption (Stand-by)	0.50 W
Power Consumption (Typical)	112 W
Dimension
Set Dimension without Stand (WxHxD)	1450.9 x 831.9 x 25.7 mm
Set Dimension with Stand (WxHxD)	1450.9 x 874.3 x 279.4 mm
Package Dimension (WxHxD)	1612 x 950 x 164 mm
Weight
Set Weight without Stand	20.9 kg
Set Weight with Stand	21.4 kg
Package Weight	28.4 kg
Accessory
Remote Controller Model	TM1640A
Batteries (for Remote Control)	Yes
Samsung Smart Control (Included)	N/A
Mini Wall Mount Supported	Yes
Vesa Wall Mount Supported	Yes
User Manual	N/A
E-Manual	N/A
ANT-Cable	N/A
Power Cable	Yes
Quick Install Guide	Yes
Data Cable	Yes
Stand Mount Kit	N/A
Security Screws (Stand Base)	N/A
PureCare Remote (Seamless White Remote)	N/A
Optional Stand Support	Yes
Slim Gender Cable	N/A
Screwed Battery Cover (Remote Control)	N/A
Angle Adaptor (for Side RF tuner)	N/A

SAMSUNG SMART SIGNAGE STARDARD
WARRANTY GUIDE
SMART SIGNAGE

1. Warranty Term
Samsung currently provides a 3 year standard limited warranty, but the warranty period may vary by country. Please contact your local Samsung representative to check the standard warranty period applicable for your country.

Customers can purchase an extended warranty service pack, which must be purchased when the Product is purchased. The extended warranty period can increase the warranty period up to a total of 5 years.

2. Warranty Description
Samsung warrants that the Product will be free from manufacturing defects in material and workmanship during the abovementioned warranty period and fit for being used as commercial digital signage.

During the warranty period, Samsung will, at its sole discretion,

1) provide service via phone, mail, technical support website (ex. Service Cloud) or e-support access to Help Desk to assist in resolving issues. Phone support is available during normal business hours.
2) repair (at Samsung’s own or Samsung’s Authorized Service Center(ASC)), or replace (using new or refurbished replacement parts or Products) any defect within a reasonable period of time and free of charge.
Generally, On-Site Repair Service is the default service for any Product requiring repair during the applicable warranty period. However, depending on the installed Product, location, environment and any special contract terms, there could be other services available such as Carry-In or Pick-up & Return.

Service Response Turnaround Time (“TAT”):
The average TAT for Service Response is D+1 business days. Service Response means first response to a request (phone, e-mail, technical support website and / or verbal).

Service Response may take more than 1 business day depending on the case.

Service Repair TAT:
Service Repair means initial repair activity by Samsung or Samsung’s ASC.

※ Initial repair activity means one of below activities; site visit, checking symptoms, defective part exchange, configuration adjustment, etc.

Samsung shall aim for a Service Repair TAT of D+5 business days, provided however, additional time may be required, due to, by way of example, limitations in transportation/personnel availability, inaccessibility of location, locations requiring special access authorization (i.e. duty free stores), repeatability of the problem, and inaccurate description of the problem provided. Samsung will use its best efforts to solve the problem during its first on-site visit.

In the event Samsung experiences or foresees such delay, Samsung shall notify the customer and the Parties shall discuss in good faith to arrive at a resolution including a new delivery schedule.

Samsung recommends that the customer maintain a buffer stock of Products to minimize downtime.

3. Warranty Coverage
This limited warranty begins on the original date of purchase, and is valid only on Products purchased directly from Samsung or through Samsung’s authorized partners. To receive warranty service, the customer must contact Samsung for problem determination and service procedures. Warranty service can only be performed by a Samsung ASC. The original dated bill of sale must be presented upon request as proof of purchase to Samsung or Samsung’s ASC. In the event that no proof of purchase can be presented to Samsung, the limited warranty will commence from the date of manufacture specified on the Product.

All replaced parts and Products shall become the property of Samsung and must be returned to Samsung. The repaired or replaced parts or Products assume the remaining original warranty

Samsung HG65AU800EEXXU 65" 4K Ultra HD Smart Hospitality TV