Monitors [VA / VX Series] |
2 Year Pickup, Repair and Return |
Monitors [VG, VP ,TD and XG Series] |
3 Year Pickup, Repair and Return |
Projector [PA5, PA7, PJD5 Series – except short throw models] |
2 Year Pickup, Repair and Return [Lamp 1 Year or 1,000 hours] |
Projector [PJD5 Series short throw models, PJD6, PJD7, PJD8, Pro, PX, PS and PG Series] |
3 Year Pickup, Repair and Return [Lamp 1 Year or 1,000 hours] |
Projector [Pro8 series] |
3 Year Pickup, Repair and Return [Lamp 3 Years or 2,000 hours] |
Projector [PA503XB & PS501X+] |
5 Year Swap [Light source 5 Years or 5,000 hours] |
Projector [M] |
2 Year Pickup, Repair and Return [Light source 2 Years or 20,000 hours] |
Projector [X / LS5 / LS60&61 Series] |
5 Year Pickup, Repair and Return [Light source 5 Years or 20,000 hours] |
Projector [Laser Series] |
5 Year Swap [Light source 5 Years or 20,000 hours] |
Smart Display [VSD] / NMP |
2 Year Pickup, Repair and Return |
Digital Pen WhiteBoard |
2 Year Swap |
Included Accessories [Battery, Power Supplies, Cables, Remotes, 3D Glasses etc] |
Same as Product Warranty |
Peripherals [LFD/IFP stands, Projector Screens/Mounts/Cases etc.] |
1 Year Swap |
Peripherals [Wifi Modules, VB-Series and all other electronic peripherals] |
2 Year Swap |
Large Format Display [Up to and including 55”] |
3 Year Pickup, Repair and Return |
Large Format Display [Larger than 55”] |
3 Year Onsite Repair |
Interactive Flat Panel [<55”] |
3 Year Pickup, Repair and Return |
LED Display / Interactive Flat Panel [55” and above] |
5 Year Onsite Repair or Replacement |
ePosters [10”] |
2 Year Pickup, Repair and Return |
ePosters [Up to and including 55”] |
3 Year Pickup, Repair and Return |
Slot-In PC (for LFD and IFP) |
3 Year Pickup, Repair and Return |
All product groups |
14 Days DOA Replacement |