Customer information
Policies & Legal Information
Clear information about ordering, delivery, cancellations, returns, privacy and your rights when purchasing from Screen Moove.
Clear terms
Secure information
UK-based support
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DeliveryView shipping policy
Shipping Policy
Dispatch times, delivery services, courier information, delivery estimates and important receiving instructions.
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Delivery guidanceView delivery policy
Next Business Day Delivery Policy
Courier delivery targets, address requirements and why you should wait for your screens before booking installers.
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ReturnsView refund policy
Refund Policy
Information about returns, refund eligibility, faulty products, inspections and business purchases.
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OrdersView cancellation policy
Cancellation Policy
Guidance on cancelling orders, bespoke products, special-order items and cancellation timeframes.
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LegalView terms of service
Terms of Service
The terms governing use of our website, purchases, payments, products, services and customer responsibilities.
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Data protectionView privacy policy
Privacy Policy
How Screen Moove collects, processes, stores and protects personal information and customer data.
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Corporate responsibilityView statement
Modern Slavery Statement
Our commitment to ethical business practices, responsible sourcing and preventing modern slavery and human trafficking.
Need help?
Speak with our customer support team
Contact us if you need clarification about an order, delivery, cancellation, return or any of our policies.
