-
13" QB13RT Display
Improved engagement with intuitive interaction
Samsung’s QB13R-T touch-enabled small display provides a unique store experience and improves customer engagement, offering customers content up close in a compact design. Designed for professional use, it enables efficient content operation and reliable performance for any business use.
Fast, effective touch capabilities
With integrated capacitive touch functionality, the QB13R-T provides a user-friendly experience. Its 10-point multi-touch and fast response time powers an intuitive interface that allows for customer-driven search and action, creating new customer interactions and driving purchase.
Crisp and visible content
The display supports 1920x1080 FHD resolution, displaying crisp and easy-to-read content. This is enhanced by a non-glare panel which always delivers clear content in any ambient light. These innovative features are supported by reliable 16/7 operation, suitable for professional use.
Slim, smart design
The compact and slim design of the QB13R-T allows for efficient space utilization, even in compact locations. A sleek back design makes the display optimal for both wall mounting or simply standing, while the connectivity, content play and device controls are easy to operate.
Powerful content playback
With an embedded MagicINFO S player, backed by TIZEN, the QB13R-T allows efficient and seamless playback without any external media player. SSSP also allows easy content development through reinforced compatibility with multiple web formats.
Comprehensive security setup
The powerful Knox security system provides rigid, three-layer security, offering airtight protection at the application, platform and system level, while restricting access to content and hardware. In addition, remote control of the network and USB ports prevents any unauthorized access.
Convenient, clean display control
With center IR, each display receives IR signals direct to the panel, allowing easy and convenient remote control even with a tailored installation. When mounted, display doesn't require an IR receiver cabling extension. Built-in Wi-Fi allows wireless remote management for both content and display.
Safe operation, reliable performance
The QB13R-T is electromagnetic compatibility (EMC) class B compliant, meeting strict safety and reliability standards for operation. Additionally, IP5x rating ensures durable performance even in dusty environments.
* IP5x : Product operation is not guaranteed when exposed to particular types of dust, such as metal dust.
-
| Features |
| Screen Size |
13 Inch |
| Colour |
Black |
| Brightness |
250 cd/m2 |
| Operation (Hours / Days) |
16/7 |
| Contrast ratio (typical) |
600:1 |
| Resolution |
1,920 x 1,080 Pixels |
| Full HD |
Yes |
| Response time |
8 ms |
| Built-in speakers |
Yes |
| Speakers |
1 x 5W |
| Operating temperature range (T-T) |
0 - 40 C |
| HDMI |
1 |
| USB port |
1 |
| Compatible with VESA-wall mounting system |
100 x 100 mm |
| Dimensions W/O Stand (W x H x D) |
322 x 193 x 29.8 mm |
| Weight W/O Stand |
1.1 Kg |
| Warranty |
3 year next business day on site as standard – see further options on the warranties tab below |
-
SAMSUNG SMART SIGNAGE STARDARD
WARRANTY GUIDE
SMART SIGNAGE
1. Warranty Term
Samsung currently provides a 3 year standard limited warranty, but the warranty period may vary by country. Please contact your local Samsung representative to check the standard warranty period applicable for your country.
Customers can purchase an extended warranty service pack, which must be purchased when the Product is purchased. The extended warranty period can increase the warranty period up to a total of 5 years.
2. Warranty Description
Samsung warrants that the Product will be free from manufacturing defects in material and workmanship during the abovementioned warranty period and fit for being used as commercial digital signage.
During the warranty period, Samsung will, at its sole discretion,
1) provide service via phone, mail, technical support website (ex. Service Cloud) or e-support access to Help Desk to assist in resolving issues. Phone support is available during normal business hours.
2) repair (at Samsung’s own or Samsung’s Authorized Service Center(ASC)), or replace (using new or refurbished replacement parts or Products) any defect within a reasonable period of time and free of charge.
Generally, On-Site Repair Service is the default service for any Product requiring repair during the applicable warranty period. However, depending on the installed Product, location, environment and any special contract terms, there could be other services available such as Carry-In or Pick-up & Return.
Service Response Turnaround Time (“TAT”):
The average TAT for Service Response is D+1 business days. Service Response means first response to a request (phone, e-mail, technical support website and / or verbal).
Service Response may take more than 1 business day depending on the case.
Service Repair TAT:
Service Repair means initial repair activity by Samsung or Samsung’s ASC.
※ Initial repair activity means one of below activities; site visit, checking symptoms, defective part exchange, configuration adjustment, etc.
Samsung shall aim for a Service Repair TAT of D+5 business days, provided however, additional time may be required, due to, by way of example, limitations in transportation/personnel availability, inaccessibility of location, locations requiring special access authorization (i.e. duty free stores), repeatability of the problem, and inaccurate description of the problem provided. Samsung will use its best efforts to solve the problem during its first on-site visit.
In the event Samsung experiences or foresees such delay, Samsung shall notify the customer and the Parties shall discuss in good faith to arrive at a resolution including a new delivery schedule.
Samsung recommends that the customer maintain a buffer stock of Products to minimize downtime.
3. Warranty Coverage
This limited warranty begins on the original date of purchase, and is valid only on Products purchased directly from Samsung or through Samsung’s authorized partners. To receive warranty service, the customer must contact Samsung for problem determination and service procedures. Warranty service can only be performed by a Samsung ASC. The original dated bill of sale must be presented upon request as proof of purchase to Samsung or Samsung’s ASC. In the event that no proof of purchase can be presented to Samsung, the limited warranty will commence from the date of manufacture specified on the Product.
All replaced parts and Products shall become the property of Samsung and must be returned to Samsung. The repaired or replaced parts or Products assume the remaining original warranty
