AG Neovo QX-28 28" Security Monitors

4K Surveillance Monitor

• Descriptions
• Specifications
• Warranty
• Downloads

• 4K UHD 3840 x 2160 resolution
  Versatile connectivity: VGA, DVI, HDMI, DisplayPort inputs
  Anti-Burn-in technology prevents image ghosting
  NeoV Optical Glass screen protects the display from scratches and other damages
  RS232/ RJ45 connection for easy control and management
  
  EXPERIENCE THE 4K DIFFERENCE
  Don’t miss a single detail with this powerful 4K surveillance monitor. View smooth video and graphics with a new level of detail and clarity. Offering UHD 3840 x 2160 resolution with 8.3 million pixels, this 28-inch 4K surveillance monitor provides sufficient resolution for even the most demanding video security systems.
  
  EASY CONTROL AND INTEGRATION
  Its built-in RS232 and Ethernet control capabilities make this surveillance monitor easy to control and integration a breeze. Whether it is a local serial management connection or a remote network installation, it can be managed in multiple control room scenarios.
  
  MULTI-SCREEN VIEWER; ONE DISPLAY, FOUR SCREENS
  Beyond the traditional two-input Picture-by-Picture (PIP) feature, the multi-screen viewer functionality can display up to four Full HD screens simultaneously from four different input sources. This advanced feature allows it to replace a typical four monitor setup and delivers four-quadrant viewing at crisp and true 1080p content.
  
  INDUSTRY-LEADING RELIABILITY
  Designed for 24/7 operation, this durable metal-housed surveillance monitor protected with NeoV Optical Glass screen take advantage of superior components to ensure a long product lifetime.
  
  PID COMMAND & CTRL SOFTWARE
  PID Command & Ctrl software allows users to control this 28-Inch 4K surveillance monitor via LAN or RS232 connections. It provides a simple and intuitive interface for remote management, OSD-related settings, and easy control of deployed displays.
  
  

• Panel
  Panel Type	TN
  Panel Size	27.9"
  Max. Resolution	UHD 3840 x 2160
  Pixel Pitch	0.160 mm
  Brightness	300 cd/m²
  Contrast Ratio	20,000,000:1 (DCR)
  Viewing Angle (H/V)	170°/160°
  Display Colour	1.07B
  Response Time	3 ms
  Surface Treatment	Anti-Glare Treatment (Haze 25%), 3H Hard Coating
  Frequency	Frequency (H): 31 kHz-92 kHz<br>Frequency (V): 48 Hz-85 Hz
  Signal Input	DisplayPort 1.2 x 1<br>HDMI 2.0 x 1<br>DVI 24-Pin DVI-D<br>VGA
  External Control	RS232 In 9-Pin D-Sub<br>LAN RJ45 x 1
  Other Connectivity	USB 2.0 x 1 (Service Port)<br>Audio In Stereo Audio Jack (3.5 mm)
  Internal Speakers	3W x 2
  Power
  Power Supply	External
  Power Requirements	DC 12V 3.4A
  On Mode	29W (On)
  Standby Mode	< 0.5W
  Off Mode	< 0.3W
  Glass
  Thickness	3.0 mm (0.12")
  Reflection Rate	< 1%
  Transmission Rate	> 97%
  Hardness	> 9H
  Operating Conditions
  Temperature	0°C-40°C (32°F-104°F)
  Humidity	10%-90% (non-condensing)
  Storage Conditions
  Temperature	-20°C-60°C (-4°F-140°F)
  Humidity	5%-95% (non-condensing)
  Mounting
  VESA FPMPMI	Yes (100 x 100 mm & 100 x 200 mm)
  Stand
  Tilt	0° to 22°
  Pivot	0° to 90°
  Swivel	± 45°
  Height Adjustment	100 mm
  Security	Kensington Security Slot
  Dimensions
  Product with Base	681.0 x 565.5 x 270.0 mm (26.8" x 22.3" x 10.6")
  Product w/o Base	681.0 x 405.0 x 59.8 mm (26.8" x 15.9" x 2.4")
  Packaging	778.0 x 538.0 x 250.0 mm (30.6" x 21.2" x 9.8")
  Weight
  Product with Base	13.3 kg (29.3 lb)
  Product w/o Base	10.4 kg (22.9 lb)
  Packaging	16.5 kg (36.4 lb)
  Regulation Approval
  Certifications & Compliance	CE<br>LVD<br>WEEE<br>RoHS<br>REACH<br>EAC
  Accessories
  Supplied	Batteries<br>HDMI Cable<br>Power Adaptor<br>Power Cord<br>Quick Start Guide<br>Remote Control
  Optional Accessories	Ceiling Mount (Landscape only)<br>CMP-01 + LMK-02<br>CMP-01 + WMK-03<br>Wall Mount (Landscape only)<br>LMK-02<br>PMK-01<br>WMA-01<br>WMK-01<br>WMK-03

• AG Neovo provides the following limited warranty. This limited warranty applies only to the original End User and to no other purchaser or transferee. 

  FOR LCD DISPLAYS

  AG Neovo warrants its LCD Monitor products and parts against defects in materials and workmanship under normal use for a period of Three (3) Years for parts from the date of initial retail purchase. AG Neovo warrants LCD Panel for a period of Three (3) years from the date of initial retail purchase. During this period, AG Neovo will repair or replace a defective product or part without charge.

  Changes to or updates of the following warranty conditions and procedures can be found at the AG Neovo website or may be obtained from AG Neovo by contacting your local AG Neovo office.

   
  

  WHAT THE WARRANTY COVERS

  The AG Neovo warranty obligations for the product are limited to the terms set forth below.

  1. AG Neovo warrants the product against defects in materials for a period of three (3) years for all series of TFT LCD panel and three (3) years for parts.
  2. With respect to LCD display pixel quality inspection of the defective display pixels must be performed in black screen. A maximum of 3 bright pixels or 3 dark pixels is allowed in an LCD panel; the total number of dark and bright pixels should not exceed 3 pixels for the whole area.
  3. If a defect arises within the warranty period, please contact the AG Neovo service centre; you should provide your products serial number, and your contact information, such as address, and phone number.
  4. AG Neovo warrants replacement products or parts provided under this warranty against defects in materials and workmanship from the date of the replacement or repair for ninety (90) days or for the remaining portion of the original product’s warranty, whichever provides longer coverage.

   
  

  WHAT THE WARRANTY DOES NOT COVER

  1. Products on which the serial number has been defaced, modified or removed;
  2. Products, which are not accompanied by a copy of the original invoice or where information on the original invoice has been altered or erased in any manner whatsoever.
  3. Damage, deterioration or malfunction resulting from:
     • Accident, abuse, misuse, neglect, fire, water/liquids, lightning, or other acts of nature, unauthorised product modification, or failure to follow instructions supplied with the Products.
     • Repair or attempted repair by anyone not authorised by AG Neovo.
     • Any damage of the Products due to shipment.
     • Removal or installation of the Products.
     • External causes to the Products, such as electric power fluctuations or failure.
     • Use of supplies or parts not meeting the specifications of AG Neovo.
     • Normal wears and tear.
     • Any other cause, which does not relate to a Product defect.
     • Damage to, or abuse of, the coating on the surface of the display.
     • Scratched or broken panel.
     • Cracked Printed Circuit Board or abused housing and/or base.
     • Exposure to an excessive dusty and/or humid environment.
     • Because LCD panel is the liquid characteristic, damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as “burn-in”).

  AG Neovo has the right to revise the policy.

  Please contact local AG Neovo office to get detailed information. 

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  FOR ACCESSORIES

  AG Neovo warrants its accessories to be free from defects in material and workmanship under normal operating conditions for a period of 12 months limited warranty.

  Changes to or updates of the following warranty conditions and procedures can be found at the AG Neovo website or may be obtained from AG Neovo by contacting your local AG Neovo office.

   
  

  WARRANTY CONDITIONS

  1. The warranty applies only to products distributed by AG Neovo.
  2. The warranty applies only to defects in material or workmanship as limited above and does not include normal wear items. The warranty applies only to defects which occur during normal use and does not extend to damage to products or parts which results from alterations, repairs, modifications, faulty installation or service by anyone other than an authorised AG Neovo Service Centre; damage to products or parts caused by accident, abuse, misuse, maintenance, mishandling, misapplication, or use in violation of instructions furnished by us; damage which occurs in shipment or any damage caused by an act of God, such as lightning or line surges.
  3. You must retain your bill of sale, invoice or receipt.
  4. Any replacement parts provided to the purchaser in fulfillment of this warranty does not extend the warranty period only the residual portion of the original warranty period remains.

  AG Neovo has the right to revise the policy.

  Please contact local AG Neovo office to get detailed information.

  For information on obtaining warranty service, call your AG Neovo dealer, AG Neovo’s Customer Support hotline, or email service centers.

  Europe |  +31-10-442-57-37 | service.nl@agneovo.com

• Document Type	Downloads
  Data Sheet	Download
  User Manual	Download
  Declaration	Download
  EEI Label	Download
  Technical Drawing	Download