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iiyama ProLite TF4938UHSC-B2AG

15pt PCAP 49" Open Frame Touchscreen Display

The 4K UHD (3840x2160) Open Frame TF4938UHSC Monitor is the ideal interactive display solution for education, kiosks, interactive Digital Signage and in-store communications.

  • Description
  • Specifications
  • Warranty
  • Downloads
  • PROLITE TF4938UHSC-B2AG (EOL) REPLACED BY: PROLITE TF4939UHSC-B1AG
    49" 15pt Open Frame PCAP touch monitor with edge-to-edge glass

    The 4K UHD (3840x2160) Open Frame TF4938UHSC Monitor is the ideal interactive display solution for education, kiosks, interactive Digital Signage and in-store communications. The Projective Capacitive (PCAP) touch technology with 15 touch points ensures a seamless and accurate touch response. Featuring a metal housing with 60950-1 ball-drop proof, scratch-resistant, edge-to-edge glass and an IPS panel; this display can be used in landscape, portrait and face-up orientation in the most demanding environments for maximum flexibility and accessibility. Either as a stand-alone wall mounted solution or built-in a desk or kiosk thanks to its Open Frame mounting holes.

    TOUCH TECHNOLOGY - CAPACITIVE
    This technology uses a sensor-grid of micro-fine wires integrated into the glass that covers the screen. Touch is detected because electrical characteristics of the sensor grid change when human finger is placed on the glass. Thanks to the glass overlay this technology is highly durable, and the touch function remains unaffected even if the glass is scratched. It offers perfect picture performance and will work with human finger (also latex gloved) and stylus-pen.

    OPEN FRAME LFD
    Open frame monitors feature special mounting screw holes on all sides of the monitor that can be used for installing the monitor. Open Frame monitors are an ideal solution for kiosk integrators and Instore Retail.

    24/7
    24/7 displays are designed for a continuous operation.

    AG COATING
    The anti-glare coating is used in professional-grade displays to help avoid issues with reflections and external light sources affecting colour reproduction, contrast and sharpness. It also makes the screen less susceptible to dust, grease and dirt marks.

    TOUCH THROUGH-GLASS
    This through glass touch screen works right through glass and can turn glass surfaces into an interactive touch screen display. Use it on storefront windows, real estate office, in-store for POS or restaurants.

  • Feature Description
    DISPLAY CHARACTERISTICS
    Design Edge to edge glass, Open Frame
    Diagonal 48.5", 123.2cm
    Panel IPS LED, AG coated glass
    Native resolution 3840 x 2160 @60Hz (8.3 megapixel 4K UHD)
    Aspect ratio 16:9
    Panel brightness 500 cd/m² (420 cd/m² with touch)
    Light transmittance 84%
    Static contrast 1100:1
    Response time (GTG) 8ms
    Viewing zone Horizontal/Vertical: 178°, Right/Left: 89°/89°, Up/Down: 89°/89°
    Colour support 16.7 million 8-bit
    Horizontal Sync 30 - 83kHz
    Viewable area W x H 1073.8 x 604mm, 42.3 x 23.8"
    Pixel pitch 0.2796mm
    Bezel colour and finish Black, matte
    TOUCH
    Touch technology Projective capacitive
    Touch points 15 (HID, only with supported OS)
    Touch accuracy ±2.5mm
    Touch method Stylus, finger, glove (latex)
    Touch interface USB
    Supported operating systems All iiyama monitors are Plug & Play and compatible with Windows and Linux. For details regarding the supported OS for the touch models, please refer to the driver instruction file available in the downloads section.
    Through-Glass 6mm
    Palm rejection Yes
    INTERFACES / CONNECTORS / CONTROLS
    Analog signal input VGA x1 (max. 1920x1200 @60Hz)
    Digital signal input DVI x1 (max. 1920x1200 @60Hz)<br>HDMI x2 (v.2.0 x1 max. 3840x2160 @60Hz, v.1.4 x1 max. 3840x2160 @30Hz)<br>DisplayPort x1 (v.1.2 max. 3840x2160 @60Hz)
    Audio input Mini jack x1
    Monitor control input RS-232c x1 (Get/Set Command)
    RJ45 (LAN) x1
    IR x1
    Audio output Mini jack x1<br>Speakers 2 x 8W
    HDCP Yes
    Extra Handles, touch through-glass<br>Kiosk mode: Yes
    Max. non-stop operating time 24/7
    Glass thickness 4mm
    Glass hardness 7H
    60950 Ball drop test Yes
    Water and dust protection IP54 (front)
    Housing (bezel) Metal
    OSD key lock Yes
    Remote control lock Yes
    OSD languages EN, DE, FR, ES, IT, RU, NL, PL
    Control buttons Power, Left, Right, Up, Down, Menu, Source/Enter
    User controls Picture (Picture mode, Backlight, Contrast, Brightness, Chroma, Phase, Sharpness, Colour temperature, Reset)<br>Sound (Treble, Bass, Balance, Volume, Mute, Speaker, Audio source, Reset)<br>Screen (Aspect, Adjust screen, Touch feature)<br>Setting (Language, Schedule, Power save, Control setting, Network settings, Advanced, Information, All reset)
    Plug & Play DDC2B
    Orientation Landscape, Portrait, Face-up
    VESA mounting 400 x 200mm
    Mini PC mount VESA 100 x 100, NUC INTEL
    Operation temperature range 0°C - 40°C
    Storage temperature range -20°C - 2°C
    ACCESSORIES INCLUDED
    Cables Power, USB, HDMI, DP, IR-Extender
    Guides Quick start guide, safety guide
    Cable cover Yes
    Remote control Yes (Batteries included)
    Power supply unit Internal
    Power supply AC 100 - 240V, 50/60Hz
    Power usage 135W typical, 1.0W standby, 1.0W off mode
    Regulations CE, TÜV-Bauart, EAC, RoHS support, ErP, WEEE, cULus, REACH
    REACH SVHC Above 0.1%: Lead
    Product dimensions W x H x D 1154 x 684 x 73.5mm
    Box dimensions W x H x D 1280 x 835 x 245mm
    Pallet volume 8 pcs
    Pallet dimensions W x H x D 1300 x 1250 x 1796mm
    Weight (without box) 33.3kg
    Weight (with box) 34kg
    EAN code 4948570117239
  • Warranty Product Cover
    Visioncare Desktop LCD products (Monitors)  (17" - 43")
    3 years on-site UK warranty. (Upgrades to 5 years available)
    Touchcare
    LCD touchscreen products 3 years repair and return. (Upgrades to on-site & 5 years available)
    LFD Large Format Displays Standard Warranty

    3 years collect and return (Upgrade to swap, installation & 5 years available) Download


    HOW TO ACTIVATE YOUR WARRANTY

    There is no need to pre-register your warranty, just follow the six simple steps below to activate your warranty should the need arise. First-class service is assured by our experienced engineers and customer service helpdesk.

    Step one - Check that all connections have been properly made.

    Step two - Check the set-up in the user manual. Wherever possible, please try to check your iiyama product with alternate equipment before contacting the iiyama customer service help desk.

    Step three - If the fault cannot be cured by the above means, call the iiyama customer service helpdesk on 01926 819 189. Please have ready to hand the following details: model number, serial number and date of purchase*. Or fill in the Service Request Form.

    Step four - Your fault will be registered and you will be issued with a returns number, which you must quote on all paperwork relating to the defective unit.

    Step five - Please retain any of your leads and manuals. Replacement/returned units will not include these sundry items.

    Step six - Please ensure your product is clean and presentable before packaging it in the original box for collection.

    * Proof of purchase may be required

    ON-SITE SWAP OUT

    PIONEERING CUSTOMER SERVICE.

  • Document Download Link
    User Manual DOWNLOAD
    Technical Specification DOWNLOAD
    Drawing DOWNLOAD
    UK Energy Label
    DOWNLOAD

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