HOW TO ACTIVATE YOUR WARRANTY

There is no need to pre-register your warranty, just follow the six simple steps below to activate your warranty should the need arise. First-class service is assured by our experienced engineers and customer service helpdesk.

Step one - Check that all connections have been properly made.

Step two - Check the set-up in the user manual. Wherever possible, please try to check your iiyama product with alternate equipment before contacting the iiyama customer service help desk.

Step three - If the fault cannot be cured by the above means, call the iiyama customer service helpdesk on 01926 819 189. Please have ready to hand the following details: model number, serial number and date of purchase*. Or fill in the Service Request Form.

Step four - Your fault will be registered and you will be issued with a returns number, which you must quote on all paperwork relating to the defective unit.

Step five - Please retain any of your leads and manuals. Replacement/returned units will not include these sundry items.

Step six - Please ensure your product is clean and presentable before packaging it in the original box for collection.

* Proof of purchase may be required

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