Official Partner
By design, the Poly CCX 500 Series business media phones are simple and intuitive to use — with one-touch-access to your contacts and meetings. So, users can get right to work.
Audio expertise you can trust
With Poly CCX 500 Series business phones you can feel confident you sound professional on every call. And with Poly signature audio, Poly HD Voice and Acoustic Clarity technologies, you know you will hear and be heard on your calls.
Always ready for the next call
The CCX 500 Series supercharges collaboration with its easy to use, touchscreen interface and ergonomic design. The simple touch-access to contacts, meetings and voicemails keeps your user’s day moving, boosting productivity.
Audio clarity
Conversations stay clear with Poly HD Voice and Poly Acoustic Clarity technologies.
Distraction-free calls
Reduce distracting background noise with Poly Acoustic Fence technology.
Integrated WiFi
Easy to install in home offices or hard-to-cable office locations with integrated WiFi.
Touchscreen controls
Contacts and meetings are easily accessible via the color touchscreen with 5” multi-touch LCD display.
Add a Poly headset
Multiple Poly headset options are available to suit any worker’s style — in addition to the traditional handset.
Certified for Microsoft Teams
Experience clear voice calls with Microsoft Teams — CCX 505 is certified right out of the box.
| Feature | Details |
|---|---|
| Compatible Operating Systems | Android 9 |
| Display Specifications | |
| Native Resolution | 720 x 1280 |
| Panel Technology | Color LCD |
| Aspect Ratio | 16:9 |
| Display Features | On-screen virtual keyboard, Adjustable font size selection (regular, medium, large), Screensaver, Voicemail support, Normal and dark mode, Digital picture frame |
| Display Size (Diagonal) | 12.7 cm (5") |
| Touch-Enabled | Gesture-based, multi-touch capable touchscreen |
| Box Contents | |
| What's in the Box | Console, Desk stand, Handset with handset cord, Network (LAN) cable-CAT-5E |
| Weights | |
| Package Weight | 300 g |
| Dimensions | |
| Package Dimensions (W x D x H) | 26.3 x 24.3 x 7 cm |
| Security Management | 802.1X Authentication and EAPOL Media encryption via SRTP, Digest authentication, Encrypted configuration files, HTTPS secure provisioning, Password login, Support for signed software executables, Support for URL syntax with password, Transport Layer Security (TLS) |
| Warranty | |
| Manufacturer Warranty | Poly standard one-year limited warranty |
| Advanced Features | |
| Special Features | Adjustable desk stand (2 positions) |
| Battery and Power | |
| Power | Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 0), 13 W (maximum) |
| Connectivity and Communications | |
| Ports | 1 USB 2.0 Type-A (for media, storage applications, headset, expansion module), 1 USB 2.0 Type-C® (for media, storage applications, headset, expansion module), 2 RJ-45 (10/100/1000 Mbps) |
| Network Protocols, Supported | 10/100/1000 Base-TX across LAN and PC ports, Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment, Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation, Manual or dynamic host configuration protocol (DHCP) network setup |
| Wireless Technologies | Bluetooth® 4.2, Wi-Fi network connectivity: 2.4-2.4835 GHz (802.11b, 802.11g, 802.11n HT-20), 5.15-5.825 GHz (802.11a, 802.11n, HT-20, 802.11n HT-40) |
| Telephony and Call Handling Features | Busy Lamp Field (BLF), Call timer and call waiting, Caller ID enable/disable, Distinctive incoming call treatment/call waiting, Do not disturb function, One-touch speed dial, redial, Shared call/bridged line appearance, Automatic off-hook call placement (hot dialing), Call media recording/playback, Automatic/remote answer on headset using electronic hook-switch, Call hold/resume, diversion (forward), transfer (consultation, blind), pickup, Calling, called, connected party identification, Call forward for shared lines, Private hold for shared lines, Call logs (missed, received, placed), Local contact directory, Create local contact from call log, Corporate directory, Call server redundancy (failover), SBC line registration, Conference bridging, Local call forwarding (all, busy, no answer) with destination shown on idle display, Automatic call distribution (ACD), Automatic answer (intercom), Call park/retrieve, Directed call pickup, Group call pickup, Hunt group - sequential calling, Last call return, Auto-answer a page with a muted microphone, PTT and Multicast group, Exchange Calendar Integration, Flexible line keys, Key system emulation, STIR/SHAKEN Caller ID validation, Voice Quality Monitoring (VQMon) |
| Headset and Handset Compatibility | Bluetooth® headset compatibility, Compatible with commercially available TTY adapter equipment, Compliant with ADA Section 508 Subpart B 1194.23 (all), Hearing aid compatibility to ITU-TP.370 and TIA 504A standards, Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids, USB Type-A headset support, Dedicated RJ-9 headset port |
| Headset Ports | 1 RJ-9, 1 Electronic Hook Switch (EHS) port for optional adapter |
| Software and Applications | |
| Certified Collaboration Software | Microsoft Teams |
| Management Software | Poly Lens, Poly Zero Touch Provisioning, Polycom Device Management Service for Service Providers (PDMS-SP) Cloud Management, Web UI to device IP address |
| Multimedia and Input Devices | |
| Audio | Poly HD Voice, Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression, Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset, Poly NoiseBlockAI technology removes most background noise when using the speakerphone, TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex), Individual volume settings with visual feedback for each audio path, Voice activity detection, Comfort noise generation, DTMF tone generation (RFC 2833 and in-band), Low delay audio packet transmission, Adaptive jitter buffers |
| VoIP Features | 24 lines (SIP registrations) |
| Audio Codecs | G.711 (A-law and μ-law), G.722, G.729AB, iLBC, OPUS |
| Description | Downloads |
|---|---|
| Datasheet | Downloads |
| User Manual | Downloads |
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