Official Partner
38" stretched digital signage display with 24/7 operating time, 1000cd/m², and landscape and portrait orientation
Give your sales promotions and your in-store displays maximum impact and visibility with the ProLite S3820HSB-B1. The S3820HSB is a 38" (1920x540) digital signage display that is ideally suited for retail, transportation, business, and health care environments where a regular 16:9 display will not fit.
With a 24/7 operating time, landscape and portrait orientation, and brightness of 1000cd/m2, this display can be installed anyhow and anywhere you want, ensuring an optimal fit and maximum exposure. The S3820HSB is fanless, only weighs 8.8 kg, and comes with two handles for easy handling and installation.
The 20-series stretched displays feature screen resolutions that are respectively 1/3 (28") and 1/2 (38") of the standard Full HD resolution (1920x1080).
The content for these displays needs to be created in Full HD resolution with the part of the content that needs to be shown placed in the first 360 pixels for the S2820HSB-B1 and in the first 540 pixels for the S3820HSB-B1.
AMVA3 technology offers higher contrast, darker blacks, and much better viewing angles than standard TN technology. The screen will look good no matter what angle you look at it.
24/7 displays are designed for continuous operation.
VESA mount compliance means you can easily mount the display to any mounting that complies with the VESA standard.
Display Features
| Diagonal | 38", 96.5cm |
| Panel | MVA LED, matte finish |
| Native resolution | 1920 x 540 @60Hz (1.0 megapixel) |
| Aspect ratio | 16:4.5 |
| Brightness | 1000 cd/m² typical |
| Static contrast | 4000:1 typical |
| Response time | 8ms |
| Viewing zone | horizontal/vertical: 178°/178°, right/left: 89°/89°, up/down: 89°/89° |
| Colour support | 16.7mln 8bit |
| Horizontal Sync | 30 - 83KHz |
| Vertical Sync | 50 - 76Hz |
| Viewable area W x H | 919.3 x 258.5mm, 36.2 x 10.2" |
| Bezel width (sides, top, bottom) | 19.1mm, 16.4mm, 25mm |
| Pixel pitch | 0.1596 x 0.4788mm |
| Bezel colour and finish | black, matte |
| Analog signal input | VGA x1 |
| Digital signal input | DVI x1 HDMI x1 (v.2.0) |
| Audio input | Mini jack x1 |
| Monitor control input | RS-232c x1 |
| Audio output | Speakers 2 x 5W |
| Monitor control output | RS-232c x1 |
| Extra | Sunlight readable, portrait orientation left and right, handles |
| Max. non-stop operating time | 24/7 |
| Housing (bezel) | metal |
| Brightness sensor | yes |
| OSD languages | EN |
| Control buttons | Power, Increase / Input Select, Menu / Enter, Decrease / Brightness |
| User controls | brightness (OSD brightness, ambient light sensor with OSD offset, brightness, contrast, exit), signal select, sound (volume, mute, exit), color (color adjustment, sRGB, color temp, exit), image (auto adjustment, clock, phase, H. position, V. position, exit), tools (OSD control, reset, sharpness, exit), exit. |
| Plug&Play | DDC2B, Mac OSX |
| Orientation | landscape, portrait |
| Fanless design | yes |
| VESA mounting | 400 x 100mm |
| Operation temperature range | 0°C - 50°C |
| Storage temperature range | - 20°C - 60°C |
| MTBF | 100.000 hours |
| Cables | power, HDMI (1.8m), RS-232c |
| Guides | quick start guide, safety guide |
| Other | light sensor cable |
| Power supply unit | external |
| Power supply | DC 12 V |
| Power usage | 42.5W typical, 0.5W stand by, 0.5W off mode |
| Regulations | CB, CE, CU |
| Energy efficiency class | B |
| Other | REACH SVHC above 0.1%: Lead |
| Product dimensions W x H x D | 962.6 x 304.9 x 54.2mm |
| Weight (without box) | 8.8kg |
| EAN code | 4948570116881 |
| Manufacturer | iiyama |
| Model | ProLite S3820HSB-B1 |
| Energy efficiency class | B |
| Visible screen diagonal | 96.cm; 37.6"; (38" segment) |
| ON mode power consumption | 48.9W |
| Annual energy consumption | 71kWh/annum* |
| Power in Standby | 0.5W stand by |
| Resolution | 1920 x 540 |
| Warranty | Product | Cover |
| Visioncare | Desktop LCD products (Monitors) (17" - 43") |
3 years on-site UK warranty. (Upgrades to 5 years available) |
| Touchcare |
LCD touchscreen products | 3 years repair and return. (Upgrades to on-site & 5 years available) |
| LFD | Large Format Displays Standard Warranty |
3 years collect and return (Upgrade to swap, installation & 5 years available) Download |
HOW TO ACTIVATE YOUR WARRANTY
There is no need to pre-register your warranty, just follow the six simple steps below to activate your warranty should the need arise. First-class service is assured by our experienced engineers and customer service helpdesk.
Step one - Check that all connections have been properly made.
Step two - Check the set-up in the user manual. Wherever possible, please try to check your iiyama product with alternate equipment before contacting the iiyama customer service help desk.
Step three - If the fault cannot be cured by the above means, call the iiyama customer service helpdesk on 01926 819 189. Please have ready to hand the following details: model number, serial number and date of purchase*. Or fill in the Service Request Form.
Step four - Your fault will be registered and you will be issued with a returns number, which you must quote on all paperwork relating to the defective unit.
Step five - Please retain any of your leads and manuals. Replacement/returned units will not include these sundry items.
Step six - Please ensure your product is clean and presentable before packaging it in the original box for collection.
* Proof of purchase may be required
ON-SITE SWAP OUT
PIONEERING CUSTOMER SERVICE.
| User Manual |
Download Link |
|---|---|
| S3820HSB-usermanual-e.pdf | Downloads |
| Technical Specification |
Download Link |
|---|---|
| ProLite S3820HSB-B1 - gb_en.pdf | Downloads |
| Drawing | Download Link |
|---|---|
| S3820HSB.pdf | Downloads |
| DRIVERS/ FIRMWARE / SOFTWARE | Download Link |
|---|---|
| RS232 Commands_LHxx10_Sxx20.pdf | Downloads |
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