BenQ RE9803/9H.F92TC.DE2

98” 4K Android Education Interactive Touchscreen

• Description
• Specifications
• Warranty

• Learning is essential
  Have all your teaching essentials at your fingertips with an interactive display designed to make classes healthier and more engaging.
  
  
  Android 11
  
  40 touch points
  
  IP5X dust proof
  
  65W charging USB type C
  
  1000 ethernet port
  
  OTA remote update
  
  Learning starts with good health
  Healthy students are capable of excellence. Provide them with a powerful learning tool that helps protect their well-being in class so they’re able to explore ideas safely and freely.
  
  Safe to touch
  The RE series reduces the surface transmission of germs in the classroom.Its touchscreen, pen, and front panel button come with our proprietary germ-resistant formula that is recognized by TÜV to be 99.9% effective against common germs.
  
  Protects your vision
  Built-in eye care solutions protect the eyesight of students and teachers when they’re using the RE series display. Low blue light and flicker-free technologies help prevent eye strain while the anti-glare 4K screen offers crisp, clear images.
  
  Flicker-free
  
  Low blue light
  
  Anti-glare
  
  Let the RE suit your style
  The RE gives you unparalleled flexibility when it comes to conducting classes. Teach your way by utilizing BenQ’s free-to-use education features that suit both traditional and novel ways of teaching.
  
  Do more than just write
  EZWrite 6 is a whiteboard unlike any other. It lets you use different media—like PDFs and images—with interactive tools and templates that make teaching more convenient and classes more fun. Everything you need is on the board.
  
  Get students on board
  Open the floor for sharing with InstaShare 2. Students can cast their laptop or tablet screens via Miracast, Airplay, or the InstaShare app or button, allowing everyone to present their work and exchange ideas from their seats.
  
  Use what’s familiar to you
  Whether you’re used to teaching from your laptop or loading lessons from your cloud account or Google Classroom, the RE series allows you to use either methods via its multiple I/O ports and integration to cloud platforms.
  
  Bridge the distance
  Video conferencing and cloud whiteboarding turn the RE series into a highly interactive hybrid learning hub. Teachers can host classes in school while home-based students or even guest lecturers can join remotely from anywhere.
  
  Designed for convenience
  The simplest features make the biggest difference in the classroom.
  
  Ports at the front
  Front I/O ports, including a full-feature USB Type-C port, give you quick access to USB charging and touchback capabilities.
  
  Accessible with a tap
  BenQ Uni UI shortcuts and the floating tool allow you to instantly launch frequently used apps and tools like EZWrite and screen capture.
  
  Hear loud and clear
  Built-in 2×16W speakers make it easy to play audio without needing an external speaker or media device.
  
  So many touch points
  With up to 40 touch points and Fine IR+ technology, the RE’s screen ensures fast and smooth response—perfect for group work.
  
  Natural writing
  A quick response rate and zero bonding technology make pen strokes smooth and accurate.
  
  Built for speed
  High-speed Gigabit Ethernet ensures faster transmission of class files and lesson content.
  
  Certified dust-proof
  Meeting IP5X standards, the RE operates consistently even in dust-prone environments.
  
  Effortless management
  The Essential Series makes display management simple so you can focus on what matters.
  
  Centrally monitor and manage your displays
  Remotely push updates, install apps, and generate device analytics for all your BenQ displays via a single easy-to-use device management platform.
  
  Control access to displays and accounts
  The RE works with BenQ IAM and AMS, giving administrators a convenient way to manage user permissions and granting teachers immediate access to their cloud accounts.
  
  Complement your school’s PA system
  Keep students and teachers up to date with real-time campus-wide announcements and reminders sent remotely from X-Sign Broadcast.

• Panel	Screen size 98''
  Panel type	IPS
  Resolution	UHD 3840 × 2160 pixels
  Active area	2158.85 × 1214.35 mm
  Aspect ratio	16:9
  Brightness without glass (typical)	500 nits
  Contrast ratio (typical)	1200:1
  Dynamic contrast ratio	30,000:1
  Color depth	10-bit
  Response time	8 ms
  Color gamut	68% NTSC
  Operation hours	18 hours / 7 days
  Orientation	Landscape
  Light life (typical)	50,000 hrs
  Glass
  Hardness	8H tempered
  Germ-resistant coating	Yes

  Touch Screen	Screen size 98''
  Touch technology	Infrared touch
  Touch points	20
  Touch response time	< 10 ms

  System	Screen size 98''
  CPU	A73 × 2 + A53 × 2
  GPU	Mali-G51MP2
  Memory	3GB
  OS	Android 8.0

  Connectivity	Screen size 98''
  HDMI (in	3 × HDMI 2.0
  DisplayPort	1 × 1.2
  VGA (in	1
  3.5 mm Line in (1)	PC Audio × 1
  3.5 mm Line out	Earphone × 1
  SPDIF	0
  USB-A	2 × 2.0 + 2 × 3.0 for OPS
  USB-B (for touch)	2 × 2.0
  Slot-in PC (OPS)	1
  Ethernet LAN	10 / 100 Mbps (Android), 10 / 100 Mbps (OPS) × 2

  Built-in Peripherals	Screen size 98''
  Speaker	2 × 16 W
  Power	AC 100-240V 50/60Hz
  Maximum Power Consumption (Watt)	403 W
  Standby power consumption	<0.5 W
  Typical power consumption	201.2 W

  Physical	Screen size 98''
  Dimensions (W x H x D)	2244.9 × 1340.4 × 108.2 mm (88.4 × 52.8 × 4.3 inch)
  Shipping dimensions (W x H x D)	2525 × 1750 × 435 mm (99.4 × 68.9 × 17.1 inch)
  Weight (product I shipping)	58.0 kg
  Mount (screws)	VESA 800 × 600 mm (4 × M8 × 20L)

  Environment	Screen size 98''
  Operating temperature	0°C ~ 40°C
  Storage temperature	-10°C ~ 60°C
  Storage humidity	10% ~ 60% RH Non-Condensing
  Operating humidity	20% ~ 80% RH non-condensing

  Software	Screen size 98''
  Whiteboarding	EZWrite 5.0
  Wireless screen sharing	InstaShare 1 (BenQ App Store)
  Account management	AMS
  Device management	DMS
  Quick access tool	Floating Tool
  Broadcast system	X-Sign Broadcast

  Accessories	Screen size 98''
  Cables	9.8 ft)
  Wall Mount (with shipment)	1
  Stylus	2
  Remote control	1
  Power cord	BQP: × 7 (EU/US/AU/TW/JP/UK/IN) ; BQE x 2 (EU/UK) ; BQA × 1 (US); BQin × 1 (IN); BQtw × 1; BQC x 1 (CN)

  
  
  
• Warranty
  
  
  Interactive Flat Panel

  BenQ Europe General Terms and Conditions of Warranty for End Customer.

  Disclosure

  This document serves as a guideline for manufacturing warranty periods and manufacturing warranty services provided by BenQ Europe - "BenQ" -  Variations may occur.
  
  

  The manufacturing warranty is an addition to your contractual rights against the person supplying ("reseller") the BenQ Electronic Products ( "Products") to End Customers ("you") and to any legal rights you have against BenQ or any other person. These rights vary by country and are not affected in any way by this warranty.
  
  

   Subject to the terms and conditions set forth below, BenQ warrants the Products you have purchased from a BenQ authorized reseller to be free from defects in materials or workmanship under normal consumer use during the warranty period. If the Product becomes defective during the warranty period BenQ will, at its option, repair or exchange the Product.

   

  The warranty is invalidated if the defect is caused (howsoever) by misuse, neglect, and tampering or incorrect adjustment / installation. This also occurs if any unauthorized persons carry out any alterations and/or repairs. For further information regarding the correct use of our Products, please read the user manual.

  
  The warranty period for BenQ Products applies from the date of purchase by the first customer. It is transferable only between end costumers and has to be accompanied by the first costumers original proof of purchase, that must contain the units serial number. If your proof of purchase does not contain a valid serial number, please contact the BenQ Team for further assistance.
  
  

  BenQ may extend or limit the manufacturing warranty period and service terms of the Products, that have not yet entered the sale chain, at any point. This will be verified by using the Products serial number and will be correlated with the proof of purchase.
  
  

  During the warranty period, BenQ will repair or replace defective hardware with factory refurbished parts and products. All exchanged parts and BenQ Product replaced under this warranty will become the property of BenQ.

   

  Acronyms and expressions:

  DOA - dead on arrival – A DOA is regarded as a manufacturing defect within the legal DOA period (varies from country to country). The DOA term is only applicable for NEW BenQ products

  The following will not be considered as a valid DOA:

  -Losses due to negligence and/or lack of care

  -Damage, al or not intentional, cause by you or any other third party as well as damages caused by the so called “act of God”(Lightning, overvoltage, fluency)

  -Refurbished units

  -Open box / warehouse deal / Second chance / demo unit sales

  -Units with a manufacturing date older than 1.5 years from Purchased date (Invoice)

  
  BenQ withholds the right to judge if the application is within BenQ’s terms and conditions. This may result in rejecting your request or not or only partially receiving a compensation for purchases via our online shop.

  POP - Proof of purchase - BenQ will only accept a valid invoice as a proof of purchase.

  CID - Customer induced damage - defect caused by misuse, neglect, and tampering or incorrect adjustment / installation. This also occurs if any unauthorized person carries out any alterations and/or repairs.

  RMA number - Short for returned  merchandise authorization number - an alphanumeric identifier used by BenQ that indicates a user has been authorized by the BenQ Team to return a product to the manufacturer for repair or exchange. An RMA is similar to a tracking number in that it identifies a transaction, and both parties can get information on the progress of the transaction by using the RMA number. You must return the Product to BenQ unless otherwise directed by BenQ to a BenQ Authorized Service Provider.

   

  What to do?

  If your Product becomes defective within the warranty period, you are only entitled to the specific service term set by BenQ for the specific Product you have purchased.
  
  1. To apply for the warranty service, you are required to fill out our online web-form, and offer all the necessary information regarding your product, the defect and your contact information. This can be done on www.benq.eu or the BenQ website specific to your country.
  2. You will then be contacted by the BenQ Technical Support Team ("BenQ Team")  via email. The BenQ Team will attempt troubleshooting steps to assist you or to confirm the defect.
  3. As soon as the defect has been confirmed by the Agent handling your case, an RMA number will be issued for your Product.
  4. You must return the Product to BenQ unless otherwise directed by BenQ to a BenQ Authorized Service Provider. In case your product has been delivered with physical damage, we kindly ask you to have the following information ready      before hand.

  
  This will help us understand whether the damage has been inflicted during transportation or prior to that.

  1. Inform BenQ via web or the reseller as soon as possible

  2. Take photos of:

    a. the packaging material ( inside and outside)

    b. the physical damage

  3. Make sure you have the invoice and delivery note on hand

  4. Do not use the product, because usage hours might be verified.

   

  Items not covered by warranty

  This warranty only covers defects in parts and workmanship of the product. This warranty does not cover:

  1. This Limited Warranty does not extend to any BenQ Product not purchased from BenQ or from a BenQ Authorized Reseller;

  2. The periodic maintenance and repairs or replacements of parts due to normal wear;

  3. The costs of transport and the risks associated with the journeys of deposit and retrieval of the product by the final customer;

  4. Any adaptation of the product which would be necessary for compliance with the technical or safety standards applicable in a country other than that for which the product has been originally designed and manufactured;

  5.  The damage or defects in the product resulting from:

        a) Improper use or installation of the product (use not conforming to that for which the product is intended, installation or use not in accordance with the instructions of BenQ or technical or safety standards in force in the countries where it is used, etc. )

        b) Maintenance of the product not complying with the instructions of BenQ or negligence in the maintenance of the product.

        c) by the use of parts not manufactured or sold by BenQ

        d) Improper handling or a bad treatment of the product (false maneuver, drops, shocks, etc.) or an inappropriate environment (poor ventilation, vibration, exposure to moisture, excessive heat, contacts with sand or with any other substance, inadequate electrical supply, etc.)

        e) The use of the product with a product (hardware or software), accessory or device not compatible or defective.

        f) An adaptation of the product for the purposes of compliance with the technical or safety standards applicable in a country other than that for which the product has been originally designed and manufactured;

        g) A modification or repair of the Product performed by a provider not authorized by BenQ.

        h) Cases of force majeure, disaster (fire, flood, etc. ), lightning, etc.

        i) The software, and their updates, other than those provided, developed or authorized by the supplier.

        j) The mobile devices whose identification label (IMEI) would be damaged, destroyed, totally or partially removed and those whose label does not correspond to the device.
       (h) damaged by an Act of God, including lightning, flooding, weather, earthquake, or other natural disaster or phenomena.

   

  EXCEPT FOR THE WARRANTIES AND CONDITIONS SET FORTH HEREIN, BENQ DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY APPLICABLE LAW ARE LIMITED TO THE TERMS OF THIS LIMITED WARRANTY. IN NO EVENT SHALL BENQ BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF BUSINESS, PROFITS, DATA OR USE, WHETHER IN AN ACTION IN CONTRACT OR TORT OR BASED ON A WARRANTY, ARISING OUT OF OR IN CONNECTION WITH THE USE, PERFORMANCE OR MAINTENANCE OF THE BENQ PRODUCT, EVEN IF BENQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT REPAIR OR REPLACEMENT, AS APPLICABLE, UNDER THE WARRANTY SERVICES DESCRIBED HEREIN ARE YOUR SOLE AND EXCLUSIVE REMEDIES WITH RESPECT TO ANY BREACH OF THE BENQ LIMITED WARRANTY SET FORTH HEREIN.

  
  Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages for consumer products, and some states or provinces do not allow limitations on how long an implied warranty lasts. In such states and provinces, the exclusions or limitations of this Limited Warranty may not apply to you.