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Poly 2200-49720-025/CCX 500 IP Phone
Discover the new standard for office phones
Simple and intuitive to use so users can get right to work.
Simple and intuitive to use so users can get right to work.
Audio expertise you can count on
Feel confident you sound professional and can be heard on every call with Poly signature audio, Poly HD Voice and Acoustic Clarity technologies.
Always ready for the next call
Easy-to-use touchscreen interface in an ergonomic design supercharges collaboration.
Simply intuitive
Simple, intuitive interface with one-touch access to contacts and meetings.
Command the conversation
Learn about the features of the Poly CCX 500 and CCX 505 desk phones.
1-Color touchscreen operation
Simple touch-access to contacts, meetings, and voicemails—so users can get right to work.
2-Audio features
Hear every nuance with award-winning Poly audio technology
3-Dedicated button
Dedicated Microsoft Teams button (Teams edition) or Application button (Open SIP)—ready to launch the newest advanced features
4-Android 9 performance
Fast, responsive scrolling, Dark UI option
5-Handsfree speakerphone
Full duplex performance with advance NoiseBlock AI technology
6-Indicator
Message waiting indicator lets you know you when have a voicemail
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| Category |
Description |
| Management features |
|
| Integrated voicemail |
Yes |
| Power |
|
| Power over Ethernet (PoE) |
Yes |
| Certificates |
|
| Certification |
Argentina ENACOM, Australia RCM, Brazil ANATEL, Canada ICES & NRTLC, China CCC & SRRC, EEA CE Mark, |
|
Eurasian Customs Union EAC, India WPC, Indonesia SDPPI, Israel MOC, Japan MIC & VCCI, Malaysia SIRIM, |
|
Mexico IFETEL & NYCE, NZ Telepermit, Saudi Arabia CITC, Singapore IMDA, South Africa ICASA, |
|
South Korea KC, Taiwan NCC, UAE TRA, USA FCC & NRTL |
| Safety |
UL 62368-1, CAN/CSA C22.2 No. 62368-1-14, EN 62368-1, IEC 60950-1 & IEC 62368-1, AS/NZS 62368-1 |
| Phone features |
|
| Caller ID |
Yes |
| SIP registrar server |
Yes |
| Design |
|
| Product colour |
Black |
| Handset type |
Wired handset |
| Product type |
IP Phone |
| Packaging content |
|
| Manual |
Yes |
| Base station |
Yes |
| Number of handles included |
1 pc(s) |
| Ports & interfaces |
|
| USB 2.0 ports quantity |
2 |
| Ethernet LAN (RJ-45) ports |
2 |
| RJ-9 ports quantity |
1 |
| Performance |
|
| Operating system installed |
Android |
| Password protection type |
User |
| Operating system version |
9 |
| Hearing aid compatibility |
Yes |
| Weight & dimensions |
|
| Weight |
1.28 kg |
| Height |
216 mm |
| Width |
178 mm |
| Depth |
52 mm |
| Display |
|
| Aspect ratio |
9:16 |
| Display |
LCD |
| Display diagonal |
12.7 cm (5") |
| Display resolution |
720 x 1280 pixels |
| Touchscreen |
Yes |
| Audio |
|
| Speakerphone |
Yes |
| Voice codecs |
G.711, G.722, G.722.1, G.729A, G.729B |
| Voice activity detection |
Yes |
| Adaptive jitter buffers |
Yes |
| Comfort noise generation (CNG) |
Yes |
| Packet loss concealment (PLC) |
Yes |
| Network |
|
| Security algorithms |
HTTPS, TLS |
| Bluetooth version |
4.2 |
| Ethernet LAN |
Yes |
| Networking standards |
IEEE 802.1Q, IEEE 802.1p, IEEE 802.1x |
| Bluetooth |
Yes |
| Wi-Fi |
No |
| DHCP client |
Yes |
| Ethernet LAN data rates |
10,100,1000 Mbit/s |
| Event logging |
Yes |
| Syslog |
Yes |
| Ethernet LAN interface type |
Gigabit Ethernet |
