Description
Specification
Warranty
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Samsung QB50C/LH50QBCEBGCXEN 50" Ultra HD Professional Smart Signage Display

Slim design. Stunning performance.
Introducing QBC, the slimmest display in the Samsung UHD Signage. It brings elegance to business while maximizing space. Its enhanced internal solutions and intuitive home screen UX make it easy to use. Businesses in various verticals can achieve growth with QBC’s efficiency and design innovation.

Maximum impact in minimum space
The QBC's unparalleled ultra-slim 28.5 mm depth makes it the thinnest option in Samsung’s UHD series. It is compatible with a Slim Fit Wall Mount*, which allows you to install it neatly and easily in any location. QBC optimizes space with its sleek design that blends seamlessly into your business environment.

Clean visuals in landscape or portrait mode
Even bezel
The bezels are consistent and even on all four sides of the display, with the same thickness and dimensions. The new even bezel design prevents any visual issues from arising when the display is adjusted to portrait mode.

Secure and even mounting
Centered VESA Holes
The central positioning of the VESA holes on the back of the display evenly distribute its weight for secure mounting. With the VESA holes now shifted to the center, users can adjust the display to portrait mode without the display tilting unintentionally.

Lifelike color, born in a pure state with fine crystal
Dynamic Crystal Color
Every picture is more immersive with one billion shades of color. Dynamic Crystal Color delivers true-to-life variations, allowing customers to see every subtlety.

View lifelike shades of color in powerful 4K
Crystal Processor 4K
Samsung’s industry-leading video processing technology enhances every piece of content for clarity and consistency. Intelligent UHD upscaling technology, powered by Samsung’s Quantum Processor Lite 4K, elevates lower-resolution video to UHD, providing a professional picture quality.

Connect with convenience
Home UI
QBC boasts greater usability with an upgraded home screen UI. Popular categories like Favorites, Sources and Settings are displayed on the same screen for convenient availability. The Favorites folder grants users quick, easy access to frequently used features in a single click.

Simplified calibration between screens with mobile app
Smart Calibration
Guarantee complete brand consistency across every display in every location. Using the Samsung mobile app, Smart Calibration ensures every display is calibrated correctly, showcasing brand logos and other collateral in the exact colors required.

Enhance professional environments with expert tools
Professional Modes
Built-in professional modes enable more possibilities in specific verticals. Director Mode minimizes post-processing, aligning content to the director’s original intention. Medical teams can simulate medical images such as X-rays with DICOM Simulation Mode, meeting DICOM's full grayscale standards

Change the way to manage your display
Samsung VXT
Samsung VXT CMS is a cloud-based solution that brings together content management and remote device management capabilities, allowing users to remotely manage hardware settings and troubleshoot issues while effortlessly creating and deploying content with no previous training needed.

Everyday Sustainability
Energy Star / EPEAT*
Samsung is making diverse efforts to reduce our environmental impact in smart signage, and encouraging users to pursue a more sustainable life.

Feature	Specification
Display
Diagonal Size	50"
Panel Type	VA
Resolution	3,840 x 2,160
Pixel Pitch (HxV)	0.285x0.285mm
Brightness (Typ)	350 nit
Contrast Ratio	4,000:1
Viewing Angle (H/V)	178/178
Response Time	10ms
Colour Gamut	72% (NTSC)
Glass Haze	2%
H-Scanning Frequency	30~81kHz
Maximum Pixel Frequency	594MHz
V-Scanning Frequency	48~75Hz
Contrast Ratio (Dynamic)	Mega
Operation Time Support	16/7
Connectivity
HDMI In	3
DP In	No
Version of HDMI	2
Version of DP	No
Version of HDCP	2.2
USB	2
IR In	Yes
Audio In	No
Audio Out	Stereo Mini Jack
RS232 In	Yes
RS232 Out	Yes
RJ45 In	Yes
WiFi	Yes
Bluetooth	Yes
Power
Power Supply	AC100-240V 50/60Hz
Power Consumption (On)	132 W
Power Consumption (Sleep)	0.5 W
Dimension
Set Dimension (WxHxD)	1124.1 x 644.8 x 28.5 mm
Package Dimension (WxHxD)	1246 x 761 x 131 mm
Weight
Set Weight with Stand	11.8 kg
Package Weight	14.9 kg
Operation Conditions
Temperature	0℃~ 40℃
Humidity	10 ~ 80%, non-condensing
Mechanical Specification
VESA Mount	200 x 200 mm
Bezel Width	11.5mm (even)
Frame Material	Non-Glossy
Optional Feature
Mount	WMN-B50SC
Stand	STN-L4355C
SoC
OS Version	Tizen 7.0
Flash Memory Size	8GB
Eco
Energy Efficiency Class	G
Certification and Compliance
EMC	Class B
Safety	60950-1, 62368-1

SAMSUNG SMART SIGNAGE STARDARD
WARRANTY GUIDE
SMART SIGNAGE

1. Warranty Term
Samsung currently provides a 3 year standard limited warranty, but the warranty period may vary by country. Please contact your local Samsung representative to check the standard warranty period applicable for your country.

Customers can purchase an extended warranty service pack, which must be purchased when the Product is purchased. The extended warranty period can increase the warranty period up to a total of 5 years.

2. Warranty Description
Samsung warrants that the Product will be free from manufacturing defects in material and workmanship during the abovementioned warranty period and fit for being used as commercial digital signage.

During the warranty period, Samsung will, at its sole discretion,

1) provide service via phone, mail, technical support website (ex. Service Cloud) or e-support access to Help Desk to assist in resolving issues. Phone support is available during normal business hours.
2) repair (at Samsung’s own or Samsung’s Authorized Service Center(ASC)), or replace (using new or refurbished replacement parts or Products) any defect within a reasonable period of time and free of charge.
Generally, On-Site Repair Service is the default service for any Product requiring repair during the applicable warranty period. However, depending on the installed Product, location, environment and any special contract terms, there could be other services available such as Carry-In or Pick-up & Return.

Service Response Turnaround Time (“TAT”):
The average TAT for Service Response is D+1 business days. Service Response means first response to a request (phone, e-mail, technical support website and / or verbal).

Service Response may take more than 1 business day depending on the case.

Service Repair TAT:
Service Repair means initial repair activity by Samsung or Samsung’s ASC.

※ Initial repair activity means one of below activities; site visit, checking symptoms, defective part exchange, configuration adjustment, etc.

Samsung shall aim for a Service Repair TAT of D+5 business days, provided however, additional time may be required, due to, by way of example, limitations in transportation/personnel availability, inaccessibility of location, locations requiring special access authorization (i.e. duty free stores), repeatability of the problem, and inaccurate description of the problem provided. Samsung will use its best efforts to solve the problem during its first on-site visit.

In the event Samsung experiences or foresees such delay, Samsung shall notify the customer and the Parties shall discuss in good faith to arrive at a resolution including a new delivery schedule.

Samsung recommends that the customer maintain a buffer stock of Products to minimize downtime.

3. Warranty Coverage
This limited warranty begins on the original date of purchase, and is valid only on Products purchased directly from Samsung or through Samsung’s authorized partners. To receive warranty service, the customer must contact Samsung for problem determination and service procedures. Warranty service can only be performed by a Samsung ASC. The original dated bill of sale must be presented upon request as proof of purchase to Samsung or Samsung’s ASC. In the event that no proof of purchase can be presented to Samsung, the limited warranty will commence from the date of manufacture specified on the Product.

All replaced parts and Products shall become the property of Samsung and must be returned to Samsung. The repaired or replaced parts or Products assume the remaining original warranty
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Samsung QB50C/LH50QBCEBGCXEN 50" Ultra HD Professional Smart Signage Display